Illustrator can't open .svg file error [CANT]

Discussion in 'Design and Graphics' started by genegenie, Jun 12, 2016.

  1. genegenie macrumors newbie

    Joined:
    Jun 12, 2016
    #1
    Using svg file, saved work, closed file then when tried to open again I get error message The operation cannot complete because of an unknown error. [CANT]
    Mac OS x El Captian 10.11.3
    Illustrator CS5 15.0.2
    Thanks for any help
     
  2. lucidmedia macrumors 6502a

    Joined:
    Oct 13, 2008
    Location:
    Wellington, New Zealand
    #2
    SVG is an XML-based file format. If Illustrator can't open it, open the SVG in a text editor and make sure that the file is complete and looks to be formatted correctly. You can validate SVG files using several tools. Many useful links are here: http://stackoverflow.com/questions/12464533/how-can-i-verify-a-svg-doc-is-correct-version-1-2
     
  3. Cranehandler macrumors member

    Joined:
    Mar 11, 2016
    Location:
    Manila, Philippines
    #3
    It might be a bug. Is your software updated? There might have been bug fixes released.
     
  4. organicCPU macrumors regular

    organicCPU

    Joined:
    Aug 8, 2016
    #4
    In the save dialog, there should be a checkbox to keep illustrator editing functions. Is that active?
     

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