Illustrator CC crashes on startup

Discussion in 'OS X Mavericks (10.9)' started by skadd, Oct 17, 2013.

  1. skadd macrumors regular

    Joined:
    Mar 5, 2010
    #1
    Anyone else? Got all the Astute plug-ins installes.
     
  2. josh.b macrumors regular

    Joined:
    Oct 19, 2013
    #2
    using Illustrator CC with Mavericks no plugins and works just fine.

    You could try removing the settings using option command shift while opening illustrator.

    You could try booting with plugins disabled (probably try this first) to hone in on the issue.
     
  3. gmcalpin macrumors 6502

    gmcalpin

    Joined:
    Oct 2, 2008
    #3
    I have the same issue. :( I've let the Astute Graphics guys know and hopefully a solution is in the works…
     
  4. joe.hoyle macrumors newbie

    Joined:
    Oct 23, 2013
    #4
    Install a Java Runtime Environment

    If you hold down Option and Shifty whilst opening Illustrator you will be presented with a system notice offering to download a Java Runtime Environment.
     
  5. feelerino macrumors newbie

    Joined:
    Oct 24, 2013
    #5
    I had the same problem. I have uninstalled the Phantasm plugin going to the Illustrator folder > Plugins and deleted the thing. Seems fine now.
     

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