MBA 2012. 3 years AppleCare still in-tact. EVERYTHING is breaking and Apple are denying almost all of it. Listen to me rant. Built-in microphone? Yeah that completely died a month ago. In the Apple store they plugged it into their little debugger-cable and said "nope it's fine". I showed them many apps where it wasn't working. I showed them all of the settings/preferences... they still insist it's fine. Wi-Fi? That thing loves to drop out 5+ times a day. I considered it being my router but it happens at every single location ever. It must be okay though because Apple's in-store debugger-cable couldn't pick anything up. USB sockets? I sometimes have one of those! The one on the left can somtimes work. The other died months ago. Apple plugged peripherals in and they didn't work, yet when they ran their in-store debugger it showed no problems so they've signed it off as "ok". Sweet! Battery? That currently stands at around 60% health. I am a heavy user however, so I expected a drop. This is a bit much, though. But hey; they acknowledged this and offered to replace it for a few hundy! Built-n-trackpad? That one decides a single-touch is a multi-touch and vice-versa pretty darn often. It's completely clean. Apple's in-store debugger-cable saw no issues, though. Horrific lag? YOU GOT IT! I guess scrolling through eBay listings, Facebook feeds and Google search results is pretty darn taxing, though. Freezing? Yeah my MBA does that wonderfully often. Twice today (hence the anger post), but usually twice per week. It's okay though because Apple told me there are no hardware problems. I do a complete HDD wipe and fresh install every now and again, but it continues freezing. I want Apple to make me happy, I really do! For the first 2 years I was *almost* completely satisfied (my £75 gift card with the MBA purchase said it had already been used and Apple refused me a new one). It's getting a little ridiculous now, though. The only problem they acknowledge is the battery, everything else they say is fine because their little system-check says "OK" next to everything. I show them the issues in-store. They quite literally see them happen, but then deny them! I even sent it off to Apple a while back and again all I got was an "unhealthy battery, buy a replacement" advisory. Boy did I rant! Tear me apart, write your own rant, do whatever. I needed to vent somewhere.