I'm beginning to hate my macbook.

Discussion in 'Mac Pro' started by StartTday, Aug 13, 2006.

  1. StartTday macrumors newbie

    May 17, 2006
    I'm a very bitter man right now.

    My MacBook is a victim of the random shutdown problem that some are starting to complain about. I got fed up with it and took it the Genius Bar last Tuesday. I picked it up tonight and was told they ran an 8 hour diagnostic with no problem and they replaced the top case. Great... or so I thought.

    I got home and the damn thing wont even boot up properly. It freezes at the white screen and slowly these multi-colored verticle lines appear.

    Below is a pic. Has this happened to anyone else?

    Attached Files:

  2. quruli macrumors regular

    Aug 11, 2006
  3. StartTday thread starter macrumors newbie

    May 17, 2006
    I have no idea what the temps are. This is what happens when I turn it on. I cant do anything else.

    I'm making another appointment to have this thing looked at.
  4. quruli macrumors regular

    Aug 11, 2006
    Wait so you turn it on and this happens? You don''t even get to the desktop? The Genius bar folks did though?
  5. StartTday thread starter macrumors newbie

    May 17, 2006
    Thats what they claim. When the genius handed me the computer he asked if I had a trackpad problem. I told him no that it was random shutdown problem. And he said well its ok now.
  6. elbirth macrumors 65816

    Jan 19, 2006
    North Carolina, US
    um.. did you read what he said? that app won't help because all he can see are lines all over the screen and nothing else
  7. DakotaGuy macrumors 68040


    Jan 14, 2002
    South Dakota, USA
    I know this is an experience with a completely different computer, but my iMac G5 did some real wacky things on the screen when the video card went out. I have no idea, but it almost looks like it could be a video issue to me.
  8. runninmac macrumors 65816


    Jan 20, 2005
    Rockford MI
    Except that the MacBook doesn't have a video card. So maybe logic board issues? Sorry to hear about that. Ive only had my MacBook randomly shut down once on me, when I first got it 3 months ago, hopefully this doesn't happen to me or anyone else.
  9. sonictonic macrumors 6502a

    Mar 25, 2006
    Central Coast, California
    If I were you I woulda opened up my MacBook and checked it before leaving the Apple Store. Do that next time you go in!

    Take a deep breath though and don't hate your MacBook. Take good care of it, nurture it, and as long as you are kind respectful and persistent with Apple, your MacBook will be fixed.
  10. bbrosemer macrumors 6502a


    Jan 28, 2006
    If you have a mini dvi out try connecting it to an external monitor and see if it works, make sure you have a keyboard plugged in and a mouse then as soon as you press the power button close the lid of the computer.
  11. bigrell486 macrumors 6502


    Jul 10, 2006
    All man, I just ordered a Macbook too. I hope I don't end up with problems with my Macbook :(
  12. mashinhead macrumors 68030

    Oct 7, 2003

    YES. This happened to me. I only had my computer for 2 days. Took it to the store, and of course when you turn it on in front of them it works perfect. (it reminds me of that warner bros cartoon with the dancing and singing frog) So they said if it happens again bring it back we'll exchange it. It happened again. They wanted to send it in for repair, i was like screw that this computer is a week old, returned it. And bought another one.
  13. tweakers_suck macrumors regular

    Feb 7, 2005
    Los Angeles, CA
    It may not have a video "card", but it most definatly has a video chip-set in it. It is possible that the Intel video chip-set or related components are broken. Which would be horrible, because then the motherboard will have to be replaced.
  14. Jawbreaker macrumors member

    Jul 16, 2002
    New Haven, CT
    My Macbook had that problem. Sent it to Apple, they replaced the onboard memory, and now it's fine. Total turnaround time was 3 days.
  15. 7on macrumors 601


    Nov 9, 2003
    Dress Rosa
    People on the Apple Discussion boards believe it's a problem with the Thermositer (temperature sensor) which is inaccurately reporting that the CPU is overheating thus turning it off. The lines are a problem with 10.4.7 and a PMU + PRAM reset plus a resolution change will fix it.
  16. iMack007 macrumors member

    Jun 10, 2006
    Happened to me. Reset the PMU, then change the screen resolution. Restart in that res, then change it back to the regular res. It should work.
  17. StartTday thread starter macrumors newbie

    May 17, 2006
    Just got back from the Apple Store.
    its being sent it, again... for another 7-10 for what they believe to be a logic board replacement.

    Man I love apple computers. And to think, this is my first one.
  18. Herblenny macrumors newbie

    Aug 8, 2006
    As a long time Apple/Mac user, I'm fed up with this BS laptop! Complete BS I tell you!
    But now I'm sending my Macbook and spending more money to upgrade to 17in MBP. I guess I'm F*cking Crazy!

    Hope my new $3k silver bullet will have less of an issue (I highly doubt that..).. Otherwise, I'm going to start a petition to get our money back on this useless paperweight! They better resolve this issue before I get my new laptop back.

    By the way, I understand your pain.. I hate this computer also!! I might actually switch to PC, instead of otherway around.
  19. Frisco macrumors 68020

    Sep 24, 2002
    Sorry to hear about all your problems. Hopefully 7-10 days is on the high side and you'll have it sooner.

    Let us know how things turn out. I am glad you still love Apple, even with all these problems. Sometimes we just have bad luck.
  20. hadleydb macrumors 6502


    Apr 5, 2005
    Henderson, NV
    That's excactly what my screen looked like with the old 700 mhz iBook G3 Logic Board problem I had. If yours wasn't the new Macbook I would swear I was looking at my old iBook in that photo. Strange.
  21. aristobrat macrumors G5

    Oct 14, 2005
    Had the same problem and the same steps fixed it.

    It's only a problem when I have my MacBook connected to an external monitor, it falls asleep, I unhook it from the monitor when it's still asleep, and then wake it up.
  22. 7on macrumors 601


    Nov 9, 2003
    Dress Rosa
    If it weren't for the fact all my Apps and hardware was for the Macintosh I would switch to the ole' PC. Alas, Being in design most of my crap is Macintosh only. I just have to stick it through. Hopefully first time is the charm with my Macbook, I can't really afford having to send it back multiple times.
  23. StartTday thread starter macrumors newbie

    May 17, 2006
    I'm mostly angry at the situation because I'm being forced to use my PC.

    I hate going back to it.
  24. Subiklim macrumors 6502

    Mar 31, 2006
    Manhattan, New York
    Heh, hate to break it to you, but the majority of us don't have any problems, so your petition wouldn't do much.

    You're going from a tops 4 month old macbook, to a 17" macbook pro? Hmm, I think you should have thought more throughly about your macbook purchase, I certinaly hope you are not just purchasing it because the Macbook left a bad taste in your mouth. The two computers are completely different (MBP being slightly better aside).

    My advice to you is to stick it out, and deal with applecare untill you get a working model. I'm really quite happy with mine.

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