I'm calling Apple's technical support for the first time. My PowerBook needs its logic board replaced. How do I... handle them? I want to send it to Apple to be replaced, not have them tell me some local third-party thing. Also, as the PowerBook is about nine months old, technical support isn't free. How much does it cost? I can't seem to find it on Apple's site. Because of the one year limited warranty, the actual replacing will be free, right? These may sound like silly questions, but I just want to make sure I don't get screwed.