im having this crappy icloud problem...

Discussion in 'iOS 6' started by soundwarp, Oct 22, 2012.

  1. soundwarp macrumors regular

    Joined:
    Jul 4, 2009
    #1
    Ok, so i preordered a album on itunes and it downloaded to my pc, but i noticed for some reason a week later still, the album is not showing up in my icloud under purchases, does anyone know how i can go about to fix this problem?
     
  2. HazyCloud macrumors 68030

    HazyCloud

    Joined:
    Jun 30, 2010
    #2
    Is Automatic Downloads turned on for Music? You can check under Settings>iTunes & App Stores.
     
  3. soundwarp thread starter macrumors regular

    Joined:
    Jul 4, 2009
    #3
    yes but i mean, id still like my music in my icloud purchased history that i paid for :(
     
  4. r2shyyou macrumors 68000

    r2shyyou

    Joined:
    Oct 3, 2010
    Location:
    Paris, France
    #4
    Perhaps this could be the problem?

    Source: http://support.apple.com/kb/HT2519

    You could also try signing out and then signing back in.
     
  5. soundwarp thread starter macrumors regular

    Joined:
    Jul 4, 2009
    #5
    the problem with what you posted is, the album JUST came out last week and was on the front page.
     
  6. HazyCloud macrumors 68030

    HazyCloud

    Joined:
    Jun 30, 2010
    #6
    Where are you looking for it? Under iTunes>More>Purchased (iPhone) or iTunes>Purchased (iPad)?
     
  7. soundwarp thread starter macrumors regular

    Joined:
    Jul 4, 2009
    #7
    the way you said for iphone. Im hoping i dont have to rebuy it :(
     
  8. HazyCloud macrumors 68030

    HazyCloud

    Joined:
    Jun 30, 2010
    #8
    Browse to the album on the iTunes Store on your phone. It should say "Purchased". You are using the same Apple ID, correct?

    You'll never have to re-buy it if it's on your computer. Just sync it if it doesn't show up as purchased on the iTunes Store on your device(s).
     
  9. soundwarp thread starter macrumors regular

    Joined:
    Jul 4, 2009
    #9
    done that it shows purchased now in itunes on the phone but not in icloud
     
  10. HazyCloud macrumors 68030

    HazyCloud

    Joined:
    Jun 30, 2010
    #10
    Give it time. Maybe since it was a preorder it takes longer to show up under purchased. If iTunes says it was purchased, you're pretty much good to go.

    Have you checked under Purchased on iTunes on a computer?
     
  11. soundwarp thread starter macrumors regular

    Joined:
    Jul 4, 2009
    #11
    yup and same deal, nothing there, and thats where i preordered from.
     
  12. HazyCloud macrumors 68030

    HazyCloud

    Joined:
    Jun 30, 2010
    #12
    That's strange. You may want to contact Apple Support. You can do so from here.
     
  13. maricc macrumors regular

    Joined:
    Oct 13, 2011
    #13
    This same thing happened to me when i pre-ordered Muse's Second Law. It says "Waiting" under iCloud status in the iTunes library but does show up in purchased playlist. I emailed apple and they made me do some things but nothing works really...
     
  14. spyguy10709 macrumors 6502a

    spyguy10709

    Joined:
    Apr 5, 2010
    Location:
    One Infinite Loop, Cupertino CA
    #14
    You might never be on WiFi - that could be the problem.
     

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