I'm in need of assistance

Discussion in 'iMac' started by Braby, Jun 10, 2008.

  1. Braby macrumors member

    Joined:
    May 9, 2007
    #1
    Safari and Mac Messenger weren't responding, so I rebooted my computer. When it was starting up, instead of the Apple logo, it showed a folder icon.

    I put in the Leopard boot cd and tried to reformat, but everytime I did it it would fail the installation. I tried to erase the drive, repair the drive, but nothing is working.

    Any tips?
     
  2. cyclingplatypus macrumors 6502a

    cyclingplatypus

    Joined:
    Mar 15, 2007
    Location:
    Earth
    #2
    Sounds like you have a bad stick of RAM, try removing the RAM if you have an extra stick laying around or boot up and use the hardware test on the install disk.
     
  3. Braby thread starter macrumors member

    Joined:
    May 9, 2007
    #3
    I did that, but I still have to re-install Leopard and it keeps saying the installation failed.
     
  4. tuxtpenguin macrumors regular

    Joined:
    May 19, 2007
    Location:
    TX
  5. ikm19 macrumors 6502

    ikm19

    Joined:
    Nov 1, 2007
    Location:
    Texas
    #5
    Try running hardware diagnostic from leopard cd.
     
  6. Braby thread starter macrumors member

    Joined:
    May 9, 2007
    #6
    I was told to hold down the "d" key at start up, but that didn't do anything. After letting it go, it went to the install screen.
     
  7. cherry su macrumors 65816

    cherry su

    Joined:
    Feb 28, 2008
    #7
    maybe it's a bad logic board? (let's suggest every piece of hardware that could cause this problem)

    take it to an apple store
     
  8. BamaDMD macrumors member

    BamaDMD

    Joined:
    Aug 4, 2007
    Location:
    Where its way too hot.
    #8
    Have you tried unplugging the mouse? (sorry, could resist after seeing all the above advice :D)
     
  9. Braby thread starter macrumors member

    Joined:
    May 9, 2007
    #9
    I just got it back yesterday, I took it into one of the Authorized Apple resellers.

    They found that the OS was corrupted, so he backed up the data and reset the hard drive. He said since he backed up the data that I had to pay a service fee.

    The thing is that I erased the hard drive before I went in and I didn't have anything on it, they kind of ripped me off there.
     
  10. G-Com macrumors regular

    Joined:
    May 21, 2008
    Location:
    North of The 'Nati
    #10
    Did you ask for it to be backed up?
     
  11. Braby thread starter macrumors member

    Joined:
    May 9, 2007
    #11
    When I brought it in, they said it was a hardware problem and that the hard drive needed to be replaced and I didn't ask for it to be backed up.
     
  12. macintosh tech macrumors member

    Joined:
    Apr 28, 2008
    #12
    Then you tell them you aren't going to pay for it.
     
  13. gehrbox macrumors 65816

    gehrbox

    Joined:
    Jul 5, 2007
    Location:
    Charleston,SC
    #13
    I agree.
     
  14. G-Com macrumors regular

    Joined:
    May 21, 2008
    Location:
    North of The 'Nati
    #14
    That's just the point I was going to make. The tech is trying to con you out of a few dollars. Don't let him! Tell him he's engaging in fraud, which is illegal, and you're not paying. If he objects, tell him you'll take him to court.

    Circa May-June 1999, I had a similar incident with a bad modem card. Only this time the guy and his boss at a small shop was saying one of the sticks of memory in my PC went bad on him, too, and he was charging me $150 extra. I told him he was a liar and that there was nothing wrong with the memory and I wasn't paying.

    Long story short, after three times of him demanding $340 and change for the repair and me refusing to be extorted by him and his scumbag boss, I called him from the courthouse and told him where I was and what I intended to do, which was file a small claims suit against him. I gave him an opportunity to take what I felt was a reasonable amount for his service ($150,) or we'd settle it in court. He agreed pretty quickly.
     
  15. Jon.Stewart87 macrumors regular

    Joined:
    May 18, 2008
    Location:
    United States of America
    #15
    wow what a story!

    yeahh those low level apple resellers (PC's as well) are always a bit sketch...
     

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