I'm in UPS purgatory...

Discussion in 'Apple Watch' started by karinatwork, Apr 27, 2015.

  1. karinatwork macrumors regular

    karinatwork

    Joined:
    Mar 2, 2009
    Location:
    British Columbia, Canada
    #1
    [Purgatory: any condition or place of temporary punishment, suffering, expiation, or the like.]

    Apple marked it as shipped on Friday, 12:24 PM.
    Today, Monday, as of 9:00 AM, UPS still doesn't have it scanned in their system.

    Apple says, "Call UPS."
    UPS says, "Call Apple."

    Delivery is supposed to be tomorrow. Yeah right.

    Where's that devil smiley when you need it?
     
  2. dannyyankou macrumors 603

    dannyyankou

    Joined:
    Mar 2, 2012
    #2
    This reminds me of when I was a kid and I would ask my parents for something and my dad would say "ask mom" and my mom would say "ask dad". It sucks.
     
  3. Patriot24 macrumors 68030

    Patriot24

    Joined:
    Dec 29, 2010
    Location:
    California
    #3
    Lame.

    You could always "ask MacRumors forum members". They seem to know everything.
     
  4. karinatwork thread starter macrumors regular

    karinatwork

    Joined:
    Mar 2, 2009
    Location:
    British Columbia, Canada
  5. jtrue28 macrumors 6502

    jtrue28

    Joined:
    Apr 10, 2015
    Location:
    Lexington, KY
    #5
    UPS doesn't really work on weekends, so it's no surprise.*

    This is why unions suck. FedEx would be the best option for shipping, but Apple's contract with UPS must have included extry perks.

    Lets hope that the Kentucky Derby this weekend doesn't hamper UPS operations...going through/in/around Louisville.


    *I know some people received their watches on Saturday, but that is definitely not the norm, and likely only in select markets.
     
  6. Mlrollin91 macrumors G4

    Mlrollin91

    Joined:
    Nov 20, 2008
    Location:
    Ventura County
    #6
    Apple marked mine as shipped on Saturday for Monday delivery. UPS didn't get it until 6PM last night and it's out for delivery today.

    If it's coming from a hub close to you, it doesn't need to scan until the night before.
     
  7. Brad Smith macrumors regular

    Joined:
    Oct 13, 2003
    Location:
    Vancouver, BC, Canada
    #7
    Same situation here. Shipped Friday evening, but UPS tracking number still doesn't work. Most likely UPS hasn't picked up the package from Apple yet. Won't see it for a few days I'd think.
     
  8. karinatwork thread starter macrumors regular

    karinatwork

    Joined:
    Mar 2, 2009
    Location:
    British Columbia, Canada
    #8
    I wouldn't have a problem with them not working on weekends, if I knew where the shipment was. Right now, it's nowhere. The perfect time to swipe the package. It happened before. Apple says UPS has it. UPS says Apple has it. All I know is that the money has come out of my bank account, but I'm not sure where the parcel is. I would feel much better if it was being held somewhere, even if they only delivery it in two weeks. Not knowing what's going on is a bit stressful (although I would get a replacement if it got lost, I have no doubt about it.) Yet...

    ----------

    Oh, at least I'm not the only one. Good. There's hope yet...
     
  9. Nde macrumors 6502a

    Nde

    Joined:
    Feb 12, 2008
    Location:
    Los Angeles, CA
    #9
    Hmm, not knowing... Some people are waiting till June, like myself. Thats another 40+ days of not knowing.

    Apple should have the tracking number. Once it leaves Apple, its up to UPS obviously. If you have a UPS tracking and its not with UPS, it is probably in one of those Chinese truck on its way to the UPS drop off center, usually the distribution near the airport.

    Just give it sometime.
     
  10. jtrue28 macrumors 6502

    jtrue28

    Joined:
    Apr 10, 2015
    Location:
    Lexington, KY
    #10
    I'm guessing, but I would imagine that since China is a full 12 hours ahead of us that things started shipping again late Sunday night (EDT). UPS corporate offices open 8-9am EDT, and are in the process of loading all the "new" information. You would hope that in today's world this would be automatic, but you never know.
     
  11. Brad Smith macrumors regular

    Joined:
    Oct 13, 2003
    Location:
    Vancouver, BC, Canada
    #11
    Well, China's gone through their entire Monday with still no updates to the UPS tracking on an order that shipped Friday night. I'm not complaining, though. Even if it's a few more days, that's better than my original "Delivers May 20 - June 2" estimate!
     
  12. karinatwork thread starter macrumors regular

    karinatwork

    Joined:
    Mar 2, 2009
    Location:
    British Columbia, Canada
    #12
    I guess I would be more patient if my friend's iPhone would have gotten lost by UPS on its way to her house a couple of years back. And it was a huge hassle for her to get it replaced (mind you, through the carrier, not Apple...)
     
  13. Brad Smith macrumors regular

    Joined:
    Oct 13, 2003
    Location:
    Vancouver, BC, Canada
    #13
    It also just sounds like UPS Canada is different than the experience people are getting in the US (as I see you are also in British Columbia).
     
  14. karinatwork thread starter macrumors regular

    karinatwork

    Joined:
    Mar 2, 2009
    Location:
    British Columbia, Canada
    #14
    Have you gotten any updates yet, Brad? Mine now shows this:

    04/25/2015 7:45 AM Carrier and Customs Released
    04/24/2015 10:22 AM Received into UPS Possession
    05/24/2015 11:02 AM Order Processed: Ready for UPS.

    So the guy who told me this morning that UPS didn't have it yet was really a doofus.
     
  15. Brad Smith macrumors regular

    Joined:
    Oct 13, 2003
    Location:
    Vancouver, BC, Canada
    #15
    Nope. Still unable to find the tracking number. Hopefully their system is just updating!
     
  16. karinatwork thread starter macrumors regular

    karinatwork

    Joined:
    Mar 2, 2009
    Location:
    British Columbia, Canada
    #16
    If you consider how slow their updates are (stuff happening on Friday and only showing in the updates on Monday), there's hope for you yet.
     
  17. phpmaven macrumors 68040

    phpmaven

    Joined:
    Jun 12, 2009
    Location:
    San Clemente, CA USA
    #17
    You want to really be in purgatory? Try having a Space Black SS on order
     
  18. DoctorWho36 macrumors member

    Joined:
    Sep 17, 2014
    #18
    You will get it tomorrow. It processes like this for all Canadians.
     
  19. karinatwork thread starter macrumors regular

    karinatwork

    Joined:
    Mar 2, 2009
    Location:
    British Columbia, Canada
    #19
    Is there STILL no movement on the SG SS?? Wow. I thought for sure things are moving now. My condolences.
     
  20. camtechman56 macrumors regular

    Joined:
    Feb 18, 2015
    Location:
    Warren, pa.
    #20
    And if they don't, they will praise Apple and make something up :rolleyes:
     
  21. Brad Smith macrumors regular

    Joined:
    Oct 13, 2003
    Location:
    Vancouver, BC, Canada
    #21
    Any more movement on yours? Mine is still not a valid tracking number according to UPS. Getting frustrating. Got my hopes up when it shipped, despite the original May 20-June 2. Probably was a bad idea. :)
     
  22. Mrsharv macrumors newbie

    Joined:
    Apr 24, 2015
    #22
    Add me to the list of non-functional UPS tracking numbers. Ordered Friday 24th, shipping notice with UPS number Saturday morning....and now, nuthin'.

    Le sigh. First World Problems, for sure.
     
  23. karinatwork thread starter macrumors regular

    karinatwork

    Joined:
    Mar 2, 2009
    Location:
    British Columbia, Canada
    #23
    Nope. Still stuck at that message.
    I'm still hoping for tomorrow delivery, since this is what was mentioned in the shipping email by Apple. When I ordered my iPhone 6 Plus it came at that exact date. I think. Or maybe a day late. I don't remember. I'm getting old. Anyway, what I'm trying to say is that I'm pretty sure you can go with what Apple wrote in your shipping email...
     
  24. karinatwork thread starter macrumors regular

    karinatwork

    Joined:
    Mar 2, 2009
    Location:
    British Columbia, Canada
    #24
    Ok, UPS status just updated to "Scheduled Delivery tomorrow" (but it's showing to be in Concord, ON, while I am in BC. Not sure how they are going to manage that, but here's to hoping.)

    I wouldn't put it beyond them to screw it up, but if it's not tomorrow, it will be Wednesday. They never were more than one day late.
     
  25. JoshVB macrumors regular

    Joined:
    Dec 28, 2002
    #25
    I think Apple just tried to trick us by moving our watches to shipping status yet not shipping them ;)
     

Share This Page