Sidebar Sidebar
Become a MacRumors Supporter for $50/year with no ads, ability to filter front page stories, and private forums.

I'm in UPS purgatory...

karinatwork

karinatwork

macrumors 6502
Original poster
Mar 2, 2009
293
325
British Columbia, Canada
[Purgatory: any condition or place of temporary punishment, suffering, expiation, or the like.]

Apple marked it as shipped on Friday, 12:24 PM.
Today, Monday, as of 9:00 AM, UPS still doesn't have it scanned in their system.

Apple says, "Call UPS."
UPS says, "Call Apple."

Delivery is supposed to be tomorrow. Yeah right.

Where's that devil smiley when you need it?
 
This reminds me of when I was a kid and I would ask my parents for something and my dad would say "ask mom" and my mom would say "ask dad". It sucks.
 
UPS doesn't really work on weekends, so it's no surprise.*

This is why unions suck. FedEx would be the best option for shipping, but Apple's contract with UPS must have included extry perks.

Lets hope that the Kentucky Derby this weekend doesn't hamper UPS operations...going through/in/around Louisville.


*I know some people received their watches on Saturday, but that is definitely not the norm, and likely only in select markets.
 
Apple marked mine as shipped on Saturday for Monday delivery. UPS didn't get it until 6PM last night and it's out for delivery today.

If it's coming from a hub close to you, it doesn't need to scan until the night before.
 
Same situation here. Shipped Friday evening, but UPS tracking number still doesn't work. Most likely UPS hasn't picked up the package from Apple yet. Won't see it for a few days I'd think.
 
jtrue28 said:
UPS doesn't really work on weekends, so it's no surprise.*
Click to expand...

I wouldn't have a problem with them not working on weekends, if I knew where the shipment was. Right now, it's nowhere. The perfect time to swipe the package. It happened before. Apple says UPS has it. UPS says Apple has it. All I know is that the money has come out of my bank account, but I'm not sure where the parcel is. I would feel much better if it was being held somewhere, even if they only delivery it in two weeks. Not knowing what's going on is a bit stressful (although I would get a replacement if it got lost, I have no doubt about it.) Yet...

----------
Brad Smith said:
Same situation here. Shipped Friday evening, but UPS tracking number still doesn't work. Most likely UPS hasn't picked up the package from Apple yet. Won't see it for a few days I'd think.
Click to expand...

Oh, at least I'm not the only one. Good. There's hope yet...
 
karinatwork said:
I wouldn't have a problem with them not working on weekends, if I knew where the shipment was. Right now, it's nowhere. The perfect time to swipe the package. It happened before. Apple says UPS has it. UPS says Apple has it. All I know is that the money has come out of my bank account, but I'm not sure where the parcel is. I would feel much better if it was being held somewhere, even if they only delivery it in two weeks. Not knowing what's going on is a bit stressful (although I would get a replacement if it got lost, I have no doubt about it.) Yet...

----------



Oh, at least I'm not the only one. Good. There's hope yet...
Click to expand...

Hmm, not knowing... Some people are waiting till June, like myself. Thats another 40+ days of not knowing.

Apple should have the tracking number. Once it leaves Apple, its up to UPS obviously. If you have a UPS tracking and its not with UPS, it is probably in one of those Chinese truck on its way to the UPS drop off center, usually the distribution near the airport.

Just give it sometime.
 
karinatwork said:
I wouldn't have a problem with them not working on weekends, if I knew where the shipment was. Right now, it's nowhere. The perfect time to swipe the package. It happened before. Apple says UPS has it. UPS says Apple has it. All I know is that the money has come out of my bank account, but I'm not sure where the parcel is. I would feel much better if it was being held somewhere, even if they only delivery it in two weeks. Not knowing what's going on is a bit stressful (although I would get a replacement if it got lost, I have no doubt about it.) Yet...
Click to expand...

I'm guessing, but I would imagine that since China is a full 12 hours ahead of us that things started shipping again late Sunday night (EDT). UPS corporate offices open 8-9am EDT, and are in the process of loading all the "new" information. You would hope that in today's world this would be automatic, but you never know.
 
jtrue28 said:
I'm guessing, but I would imagine that since China is a full 12 hours ahead of us that things started shipping again late Sunday night (EDT). UPS corporate offices open 8-9am EDT, and are in the process of loading all the "new" information. You would hope that in today's world this would be automatic, but you never know.
Click to expand...
Well, China's gone through their entire Monday with still no updates to the UPS tracking on an order that shipped Friday night. I'm not complaining, though. Even if it's a few more days, that's better than my original "Delivers May 20 - June 2" estimate!
 
I guess I would be more patient if my friend's iPhone would have gotten lost by UPS on its way to her house a couple of years back. And it was a huge hassle for her to get it replaced (mind you, through the carrier, not Apple...)
 
karinatwork said:
I guess I would be more patient if my friend's iPhone would have gotten lost by UPS on its way to her house a couple of years back. And it was a huge hassle for her to get it replaced (mind you, through the carrier, not Apple...)
Click to expand...
It also just sounds like UPS Canada is different than the experience people are getting in the US (as I see you are also in British Columbia).
 
Have you gotten any updates yet, Brad? Mine now shows this:

04/25/2015 7:45 AM Carrier and Customs Released
04/24/2015 10:22 AM Received into UPS Possession
05/24/2015 11:02 AM Order Processed: Ready for UPS.

So the guy who told me this morning that UPS didn't have it yet was really a doofus.
 
karinatwork said:
Have you gotten any updates yet, Brad? Mine now shows this:

04/25/2015 7:45 AM Carrier and Customs Released
04/24/2015 10:22 AM Received into UPS Possession
05/24/2015 11:02 AM Order Processed: Ready for UPS.

So the guy who told me this morning that UPS didn't have it yet was really a doofus.
Click to expand...
Nope. Still unable to find the tracking number. Hopefully their system is just updating!
 
karinatwork said:
Have you gotten any updates yet, Brad? Mine now shows this:

04/25/2015 7:45 AM Carrier and Customs Released
04/24/2015 10:22 AM Received into UPS Possession
05/24/2015 11:02 AM Order Processed: Ready for UPS.

So the guy who told me this morning that UPS didn't have it yet was really a doofus.
Click to expand...

You will get it tomorrow. It processes like this for all Canadians.
 
karinatwork said:
Have you gotten any updates yet, Brad? Mine now shows this:

04/25/2015 7:45 AM Carrier and Customs Released
04/24/2015 10:22 AM Received into UPS Possession
05/24/2015 11:02 AM Order Processed: Ready for UPS.

So the guy who told me this morning that UPS didn't have it yet was really a doofus.
Click to expand...
Any more movement on yours? Mine is still not a valid tracking number according to UPS. Getting frustrating. Got my hopes up when it shipped, despite the original May 20-June 2. Probably was a bad idea. :)
 
Add me to the list of non-functional UPS tracking numbers. Ordered Friday 24th, shipping notice with UPS number Saturday morning....and now, nuthin'.

Le sigh. First World Problems, for sure.
 
Brad Smith said:
Any more movement on yours? Mine is still not a valid tracking number according to UPS. Getting frustrating. Got my hopes up when it shipped, despite the original May 20-June 2. Probably was a bad idea. :)
Click to expand...

Nope. Still stuck at that message.
I'm still hoping for tomorrow delivery, since this is what was mentioned in the shipping email by Apple. When I ordered my iPhone 6 Plus it came at that exact date. I think. Or maybe a day late. I don't remember. I'm getting old. Anyway, what I'm trying to say is that I'm pretty sure you can go with what Apple wrote in your shipping email...
 
Ok, UPS status just updated to "Scheduled Delivery tomorrow" (but it's showing to be in Concord, ON, while I am in BC. Not sure how they are going to manage that, but here's to hoping.)

I wouldn't put it beyond them to screw it up, but if it's not tomorrow, it will be Wednesday. They never were more than one day late.
 
I think Apple just tried to trick us by moving our watches to shipping status yet not shipping them ;)
 
You must log in or register to reply here.
Register on MacRumors! This sidebar will go away, and you'll see fewer ads.
Top Bottom
Back