I'm New but have an issue

Discussion in 'MacBook' started by skylord, Dec 7, 2016.

  1. skylord macrumors newbie

    skylord

    Joined:
    Dec 7, 2016
    Location:
    San Diego
    #1
    Hi everyone. Love my new MacBook but have an issue with it. When I'm watching a video online, the audio keeps playing but unless I keep moving the cursor around the video stops playing. Once I move the cursor the vid jumps to the point where the audio is. Any answers? I'm a retired air traffic controller and the first working response will get you released from a delay. ; )
     
  2. Zazoh macrumors 6502a

    Zazoh

    Joined:
    Jan 4, 2009
    Location:
    Mico, Texas
    #2
    Wow -- who new this was such a prevalent problem. Seems all computer operating systems for years have had it at one point or another.

    I'm not sure I have a fix, but are you watching YouTube, Netflix and are you watching in Safari? Also, what Mac OS version are you on ... Click Apple | About this Mac ... the latest is 10.12.1 (Sierra)

    The reason I ask, is most of the solutions out there are to make sure you are on the latest software versions.
     
  3. fisherking macrumors 603

    fisherking

    Joined:
    Jul 16, 2010
    Location:
    ny somewhere
    #3
    check fast.com (for example); how's your internet speed? are these flash videos, or youtube (as zazoh asked, above)? is the OS up-to-date?
     

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