I'm New but have an issue

Discussion in 'MacBook' started by skylord, Dec 7, 2016.

  1. skylord macrumors newbie


    Dec 7, 2016
    San Diego
    Hi everyone. Love my new MacBook but have an issue with it. When I'm watching a video online, the audio keeps playing but unless I keep moving the cursor around the video stops playing. Once I move the cursor the vid jumps to the point where the audio is. Any answers? I'm a retired air traffic controller and the first working response will get you released from a delay. ; )
  2. Zazoh macrumors 6502a


    Jan 4, 2009
    San Antonio, Texas
    Wow -- who new this was such a prevalent problem. Seems all computer operating systems for years have had it at one point or another.

    I'm not sure I have a fix, but are you watching YouTube, Netflix and are you watching in Safari? Also, what Mac OS version are you on ... Click Apple | About this Mac ... the latest is 10.12.1 (Sierra)

    The reason I ask, is most of the solutions out there are to make sure you are on the latest software versions.
  3. fisherking macrumors 603


    Jul 16, 2010
    ny somewhere
    check fast.com (for example); how's your internet speed? are these flash videos, or youtube (as zazoh asked, above)? is the OS up-to-date?

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