im new to mobileme and have some qs

Discussion in 'Apple Music, Apple Pay, iCloud, Apple Services' started by ksabek, Mar 2, 2009.

  1. ksabek macrumors member

    Joined:
    Sep 15, 2008
    #1
    hello Im using mobileme in free trial, after I set my macbook and my iphone I went to www.me.com and signed in but when i want to access my calendar or mail or contact it brings me back to the main account page?
    why is it doing this?!
    also when i synced my contacts from my iphone it deleted them and when i access them its empty and syncing from mobileme, does it do it all the time or only once?!!i dont get it?!
     
  2. PDACPA macrumors regular

    PDACPA

    Joined:
    Jul 16, 2008
    Location:
    Florida
    #2
    There are some settings on the iphone and your computer that need to be set up to Sync. I also know there was a warning message if you were syncing contacts that warned that you would erase the contacts on the phone.

    MM's web app does refresh alot, but you should be able to see yoru calendar and gallery.

    Try taking a picture on the iphone and then look at it on your screen, touch the screen and in the bottom left select the white box..then hit send to mobile me and see if it shows up online in the MM gallery.
     
  3. ksabek thread starter macrumors member

    Joined:
    Sep 15, 2008
    #3
    ya it did tell me that msg but that after they are erased will they show again after it syncs with mobileme by using the net or something?!
    also while on the site on the laptop, when i want to open my mail or contacts or even gallery it says loading contacts for ex then changes to loading account?!!!!!
     
  4. GilGrissom macrumors 65816

    GilGrissom

    Joined:
    Mar 13, 2005
    #4
    I've never had this problem but an educated guess would suggest it keeps returning you to the account page because you have no contacts it has synced, so therefore its empty?

    To further diagnose this problem, could you provide a few more details?

    Which way did you do the sync? I.e.: did you have your iPhone all set up with contacts etc but not on your computer and not on MobileMe BEFORE you had MobileMe? If it is this one I'm not sure the iPhone syncs up first, I believe (correct me people if I'm wrong) on the initial set up sync it will only download from MobileMe? Meaning if MobileMe is empty but your iPhone isn't, your iPhone will lose its contacts.

    Did you have all your contacts stored on your computer which then synced over to the iPhone when it was plugged in? This would be the ideal set up, so when you had MobileMe, the computer would then sync up to MobileMe all your contacts and calendar etc, which would then download to the iPhone once finished. MobileMe syncing obviously disables the iTunes contact/calendar syncing. If this is what you did and it still wasn't working I'm not sure what went wrong. When syncing MobileMe via your computer you should have been given an option to "MERGE" data on your computer and MobileMe, "REPLACE" all data on MobileMe with data FROM your computer or "REPLACE" all data on the computer with data FROM MobileMe. As a new user you would have been best to selected "REPLACE ALL DATA ON MOBILE ME WITH DATA ON MY COMPUTER", otherwise you may lose data on your computer. This is just for the initial sync, once this is done all connected devices will operate a 2-way push sync service.

    Hope this helps and doesn't confuse or patronize in any way!
     
  5. PDACPA macrumors regular

    PDACPA

    Joined:
    Jul 16, 2008
    Location:
    Florida
    #5
    I agree, we need some more specific information and work through each problem.

    If you have a Macbook, I would assume that you would use the iCal and iPhoto and Address book (why would you access MM when they are on your computer). If you are using your MacBook and have a wifi or wired connection, there is no reason to use MM's web app.

    Now if you are on someone elses computer, then you would use the MM web apps. If that is the case, make sure you use Safari (internet explorer does not work well (if at all) with MM web apps.

    As to the contacts, are they on your sim card (stick it in your old phone and see). Did itunes sync with them? Are they on your MacBook?
     

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