Im thinking about filling a class action lawsuit...

Discussion in 'iMac' started by jfreak623, Dec 29, 2008.

  1. jfreak623 macrumors 6502

    Joined:
    Sep 26, 2007
    #1
    Here is why. I was a owner of a 2006 Intel iMac (White one) and I am one of very many who have had the logic board need to be replaced on these models. I took it into the Genius Bar and they refused to say this was there fault even after showing 10 pages of people who have had the same problem with theres. They said it was a "coincidence" and wanted to charge me 800 for a new logic board. So now it sits at home unfixed and and I purchased me a new macbook. Irritates me that I have only a 2 year old Imac sitting at home that i paid 1500 for at the time and now it is worthless and its all because apple wont admit there problem here. Anyone on this board experienced the same problem with there 2006 Intel Imac?

    here is a page of just a few who had the same issue as me

    http://lapsusbloggus.blogspot.com/2008/10/my-intel-imac-is-dead-logic-board.html
     
  2. Proteus4 macrumors newbie

    Joined:
    Sep 2, 2006
    #2
    Wait, so you paid full price for a new MacBook instead of paying for the $800 repair? I can understand your frustration but buying another computer from Apple is only going to tell them they can get away with this type of treatment and still have people buy their products. You should have bought a used low-end mac to get you by instead until you had this issue resolved.

    These logic board problems really frustrate me. I had a G3 ibook with the same problem.
     
  3. czachorski macrumors 6502a

    czachorski

    Joined:
    Sep 24, 2007
    #3
    A certain percentage of any electronic component manufactured is going to be a dud and fail. Most failures of electronic components occur in the first year of service. It's a bummer that you got one that failed at year 2 and without Applecare.

    To have a case for a class action against Apple, you are going to have to prove that this is not just the expected number of failed components going bad, but something negligent that Apple did, such as a design defect caused by them not following reasonable and customary practices in design or manufacturing. Do you some reason to believe that to be the case?
     
  4. pknz macrumors 68020

    pknz

    Joined:
    Mar 22, 2005
    Location:
    NZ
    #4
    I had an iMac G5 (Revision B) which had 2 or 3 logic board replacements before Apple agreed to replace it.
     
  5. czachorski macrumors 6502a

    czachorski

    Joined:
    Sep 24, 2007
    #5
    My Rev 1a Mac Mini 1.25 Ghz G4 died after 2.5 years of a bad logic board without AppleCare. I usually get it, but figured that since it was such a cheap machine, if I lost out on that bet, I would just scrap the machine. It sits now in my basement. I've had 6 Macs pass through this house, and only the mini ever died. The other 5 are still going strong (MacBook Pro, intel iMac, G4 iMac, PowerMac G4, Powerbook). I feel a little unlucky, but did not think that a failure of 1 in 6 machines after 2.5 years was class-action lawsuit worthy. It would be nice if it was, though. :)
     
  6. paduck macrumors 6502

    Joined:
    Jul 5, 2007
    #6
    Apple gave you a 12 month warranty and has available AppleCare which will give you another two on top of that. You chose not to take their warranty coverage so, unless they have a systemic problem, you assume the risk of component failure.

    I had an iMac HD fail after 26 months. Under AppleCare, it's replacement was covered without question.

    Why sue? It's unfortunate that the MB failed, but that sort of thing happens. It could have been a power surge as well.
     
  7. mkrishnan Moderator emeritus

    mkrishnan

    Joined:
    Jan 9, 2004
    Location:
    Grand Rapids, MI, USA
    #7
    Did you try escalating the issue? Lots of people have had success e-mailing Apple directly (e.g. Steve Jobs) and getting them to do goodwill replacements.

    Unforuntately, if you're right and the underlying issue is worthy of a logic board recall, it does take time for failures to occur and for Apple to sift through the data and reach a reasonable conclusion. If Apple operated under the mentality, "Oh noes, there's a forum thread, issue the recall!!!" they would never remain solvent.
     
  8. jfreak623 thread starter macrumors 6502

    Joined:
    Sep 26, 2007
    #8
    Yes i know its a flaw as there is even many many threads about this problem on Apples own support forum. A $1,500 Apple computer should last more than two years as I have had my old PC laptop for going on 6 years and still trucking. I know I should have bought the extended applecare but the more I have read, this is a big problem most people with the 2006 imacs are having. I am 100% this is a apple defect and they need to own up on it. If you read some of the comments from the link I posted, you will get a better idea of what im talking about. I have pages upon pages printed out of people complaining about the same thing and with the same imac. That is no coincidence.

    As far as why did I buy a new laptop instead of having it fixed? Why would I fix an old 2006 imac instead of buying a brand new laptop for a few hundred more????

    Does anyone have Steve Jobs Email?
     
  9. mkrishnan Moderator emeritus

    mkrishnan

    Joined:
    Jan 9, 2004
    Location:
    Grand Rapids, MI, USA
    #9
    It's sjobs@apple.com ....
     
  10. czachorski macrumors 6502a

    czachorski

    Joined:
    Sep 24, 2007
    #10
    So what is the design / manufacturing defect? To have a case, it needs to be something more than that the expected failure rate of logic boards in the 2nd year of service is x% and all of those unfortunate people in x% that got the duds have got together in a few forums and decided to form a class action law suit. You are calling that "no coincidence", but there is a given failure rate for logic boards in the 2nd year. There is always going to be a group of people that had that happen to them, not a coincidence, indeed, just simple science and statistics. You need to be able to prove that this goes beyond that. So what is the defect? (I'm lazy and don't feel like reading pages and pages about someone else's problem.)

    As paduck pointed out, Apple gave you a 1 year warranty and the option to extend with AppleCare, which you declined and assumed some risk. You can't cry foul unless there is good evidence of wrong-doing on Apple's part, and normal component failure can't be the basis.
     
  11. ditzy macrumors 68000

    ditzy

    Joined:
    Sep 28, 2007
    #11
    I'm sure if we put a poll up here and everyone with a white 2006 intel mac commented on whether they had the same problem, most would say no. Of course if I'm wrong about this you do have the right to sue. As people have already said there is an expected fail rate and within that unfortunately you have to except that you got unlucky.
     
  12. KristieClark macrumors newbie

    Joined:
    Dec 29, 2008
    #12
    Guess I'm unlucky too then. And, I did have it repaired the first time under Apple Care. The logic board is now out AGAIN. So, that makes 3 logic boards (original, replacement, another replacement that will have to happen in order for the current machine to work) since December 2004. Not acceptable in my book. Am I going to sue? No. But, am I a dissatisfied machead right now? yes.
     
  13. Courtaj macrumors 6502a

    Courtaj

    Joined:
    Jul 3, 2008
    Location:
    Edinburgh, U.K.
    #13
    F-I-L-I-N-G. One L.

    Make sure you pay for an expensive lawyer who knows how to spell "suing for damages."
     
  14. TrapOx macrumors 6502

    Joined:
    Dec 4, 2008
    Location:
    Denver
    #14
    Its pretty clear that some people don't know what "class action lawsuit" means.
     
  15. kmansinger macrumors newbie

    Joined:
    Nov 12, 2008
    Location:
    Oregon
    #15
    Have you checked out ebay? Search for "Imac as is" or "Imac repair" and you will find a disproportionate number of dead Imacs of your vintage. Coincident?
    By the way I have a late 2006 with a dead logic board. Count me in.
     
  16. ayeying macrumors 601

    ayeying

    Joined:
    Dec 5, 2007
    Location:
    Yay Area, CA
    #16
    Your logic is flawed if you think that just because its an Apple Computer and you paid $1500 that it is required to be running far longer then a old PC. Everything breaks eventually, its life. And furthermore, many users, you state, are only close to about 100+, which is extremely small compared to the whole iMac community.

    Apple provides 2+ extra years of warranty (AppleCare), you chose not to get it, its your fault, not Apple. Apple finds this problem not sufficient for a recall because only probably 1-5% of the users have even having or have had this problem. If its a widescale problem, such as the nVidia 8600GT defect in the MacBook Pro, which affected nearly 100% of the users, then a recall/fix/announcement would be made.
     
  17. Turmoil macrumors regular

    Joined:
    Jul 2, 2008
    #17
    2 year old computer. Had a warranty, you were offered and declined Apple Care. Good luck, but you'd just be tossing money at lawyers and loose in the end.
     
  18. Turmoil macrumors regular

    Joined:
    Jul 2, 2008
    #18
     
  19. Fonzijr1964 macrumors 68000

    Fonzijr1964

    Joined:
    Feb 26, 2008
    Location:
    Maryland
    #19
    OK u have the right to sue, and if u want to and can afford it i dont mind. I really think that apple has been putting out just recently. But if it were me, i would not sue over a bad logic board. It happens, there is a margin of error for all tech. I are lucky u got two years out of it. I really dont think its a big deal but i will sign a petition or something that says i am disappointed in the quality.
     
  20. petermcphee macrumors 6502a

    petermcphee

    Joined:
    Aug 20, 2008
    #20
    I think you SHOULD file a lawsuit. This economy is hard on everyone, and lawyers need to eat too.
     
  21. TrapOx macrumors 6502

    Joined:
    Dec 4, 2008
    Location:
    Denver
    #21
    Its "you" not "u". Its not that hard to type three letters instead of one so that you look a little more "intelligent".

    Cell-speak on an internet forum is not representing yourself very well.
     
  22. Courtaj macrumors 6502a

    Courtaj

    Joined:
    Jul 3, 2008
    Location:
    Edinburgh, U.K.
    #22
    For sure. Steak ain't getting any cheaper.
     
  23. SaSaSushi macrumors 68040

    SaSaSushi

    Joined:
    Aug 8, 2007
    Location:
    Takamatsu, Japan
    #23
    I had a 20" Early 2006 Core Duo iMac whose logic board died 6 weeks past the one year warranty. It cost me $550 over here in Japan to get it replaced by Apple and I then promptly sold it used and bought my current 24" aluminum iMac for which I immediately purchased Applecare.

    It never occurred to me at the time that it may have been a defective line but good luck with your case and you can add my name to it. If it turns out you're right I expect to get my $550 back. ;)
     

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