I'm totally screwed by El Capitan

Discussion in 'OS X El Capitan (10.11)' started by DavidSFenton, Oct 4, 2015.

  1. DavidSFenton macrumors newbie

    Joined:
    Oct 4, 2015
    Location:
    Eugene, OR
    #1
    WD My Cloud drives are no longer accessible and my NEAT Scanner no longer functions as there is a communication error when trying to scan. Seems like a lot of things that connect by UBS are having problems. This is utterly ridiculous. I only upgraded to El Capitan because I got the prod from Apple that it was available. I never thought it would render my computer virtually useless for what I do 90% of the time on it. I'm REALLY PISSED!
     
  2. chscag macrumors 68000

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    Fort Worth, Texas
    #2
    That's why we make backups; so we can go back to our previous version of OS X. Did you use Time Machine before upgrading?
     
  3. DavidSFenton thread starter macrumors newbie

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    Oct 4, 2015
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    Eugene, OR
    #3
    Of course I'm f#@^*ng backed up!!! several different ways! That's not the issue. The issue is an operating system update and the consequences of installing that update. I have more important things to do with my time than sit around uninstalling and reinstalling OS systems which for the price of Apple products should have worked perfectly from the very beginning.
     
  4. Queen6 macrumors 603

    Queen6

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    #4
    First I would say is "calm" report the issue to Apple and the hardware vendors than roll your system back to 10.10.5 overnight. You can revisit 10.11 after a couple of "point" release and see is the issues have been resolved.

    By the .1/.2 release the majority of software vendors/dev`s will have issued updates etc. am seeing them rolling in now. Going with the .0 release has always carried greater risk and will continue to do so for numerous reasons. For the sake of stability your always better off waiting a little.

    A significant aspect is that peoples systems can and do vary significantly, the only way to guarantee a good OS update is to do your "homework" and ensure all your hardware & App`s are compliant with the new OS prior to pushing the "button" and the eternal "backup, backup, backup"

    Q-6
     
  5. Alameda macrumors 6502a

    Alameda

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    Jun 22, 2012
    #5
    A lot of hardware vendors discontinue driver support for products after three years. This kind of failure with an OS upgrade is common. Yosemite, for example, killed my Samsung laser printer. I liked Yosemite, so I eventually bought a new printer.
     
  6. DavidSFenton thread starter macrumors newbie

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    #6
    1. All very true but, have you ever had to deal with WD tech support? Obviously not and then they will just say it's an Apple issue which most likely it is. Now, going to Apple.com I did leave a comment/problem description there. But my point is, why was all the advertising for El Capitan upgrade when it's a flawed OS right now. That's like selling a new car with the brakes only half-assed designed!
     
  7. nazuk macrumors 6502

    nazuk

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    England, UK
    #7

    User Error. My system is working fine. Not half assed here.
     
  8. Weaselboy Moderator

    Weaselboy

    Staff Member

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    California
    #8
    http://www.neat.com/helpcenter/neat-for-mac-and-el-capitan/

    Looks like the NEAT issue is a known issue and you will need to wait for new drivers from them.

    I also found this in the WD support forums. Looks like you are not the only one having this issue. In that thread they suggest trying the below as a temporary measure.

    I'm not defending Apple, but both of these are issues that will need to be resolved by the third party firmware/software and their vendors. El Capitan made some big changes by implementing System Integrity Protection (SIP), and that broke compatibility with a lot of third party applications and drivers.

    Hope this helps some.
     
  9. DavidSFenton thread starter macrumors newbie

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    #9
    These drives are new enough to still be under warranty!
     
  10. cbrand493 macrumors 6502

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    Perth, Australia
    #10
    What does warranty have to do with anything? I think you need to take it down one or two notches and calm yourself.
     
  11. dmnc macrumors 6502

    dmnc

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    Sep 26, 2015
    #11
    I wouldn't go as far as saying it's a "flawed OS", in my personal experience I haven't had any problems so far with 10.11. Calm down and try to solve it.
     
  12. Tygrz macrumors member

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    Dec 28, 2014
    Location:
    Hawaii
    #12
    TELL me about it!! With this El Capitan farce I have lost 2 hard drives and my newest iMac. If I can't get any satisfaction from Apple tomorrow I will really consider starting a class-action SUIT!!
     
  13. pastrychef macrumors 601

    pastrychef

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    Sep 15, 2006
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    New York City, NY
    #13
    El Capitan betas were out for almost a year. If these guys have not updated the drivers on their products, it's not Apple's fault.
     
  14. ApolloBoy macrumors 6502a

    ApolloBoy

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    Apr 16, 2015
    Location:
    San Jose, CA
    #14
    You must be real fun at parties.

    Anyway, that's why you always make backups *before* you upgrade to a new OS and do some research to make sure that anything critical that you use will work on the new OS. That way if something goes wrong you can easily revert back to Yosemite and wait until there are new drivers/software for El Cap.
     
  15. pat500000 macrumors 603

    pat500000

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    Jun 3, 2015
    #15
    From my understanding after I read someone's comment about MS office problem...he said that dev can't do anything without actual GM. Now..i don't know much about developing...but, it seems possible.
     
  16. leman macrumors 604

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    Oct 14, 2008
    #16
    The WD issue is most likely because of their buggy implementation of the network file protocol (I guess AFP or SMB). A buggy software can work under fine one OS and then stop working when the OS is updated — this is not the fault of the OS vendor. All my USB and network devices (including a Snow Leopard server) work perfectly fine with 10.11. So yeah, not Apple's fault.

    P.S. It has also nothing to do with SIP, even if a third party driver is required. Apple has communicated for years that third party should not install any driver to the system location. There is an extra folder for this purpose. There is a specification and if a software developer does not follow it, all blames are off.
     
  17. sibcc macrumors member

    sibcc

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    Oct 5, 2015
    Location:
    La Jolla CA
    #17
    I completely agree with you. There is no excuse for the problems that EC has brought. Apple dropping the proverbial ball is becoming a habit with Tim Cook and company. Reminds me of some Microsoft "upgrades." Obviously, MS was forced to support a wide variety of different hardware combinations whereas Apple only has to support their own hardware. There was a time when Apple would never have released something this buggy. The yearly upgrade cycle is also silly IMHO for developing a robust system.
     
  18. ApolloBoy macrumors 6502a

    ApolloBoy

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    #18
    FWIW, my family has a My Cloud EX2 which is used as a media server and I've been able to access it just fine with El Cap.

    The Apple III? The Newton? OS X Cheetah and Puma?
     
  19. stooovie macrumors 6502a

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    Nov 21, 2010
    #19
    WD My Cloud user here. No issues whatsoever with El Cap, even in betas. What seems to be the problem?
     
  20. sibcc macrumors member

    sibcc

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    Oct 5, 2015
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    La Jolla CA
    #20
    Those were major paradigm shifts and not an incremental software upgrade to existing hardware. I forgot all about the shortlived III. IIRC, I learned Pascal on an Apple ii or was it that Commodore with the original crappy Chiclet keyboard and tape storage. BTW, keyboards are another gripe I have with Apple; but then if it's not a Model M, even on a Mac, I'm not satisfied. Apple ought be more prudent when they release an upgrade to a largely technical inept public. IMHO, they've become too cavalier. Mobile might be their primary money stream, but they'd be wise to remember what put them in their position.
     
  21. cyclingplatypus macrumors 6502a

    cyclingplatypus

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    #21
    Your third party peripherals are having a problem and it is Apple's fault?
     
  22. schwadorf, Oct 8, 2015
    Last edited: Oct 8, 2015

    schwadorf macrumors newbie

    schwadorf

    Joined:
    Mar 13, 2013
    Location:
    Istanbul
    #22
    WD My Cloud user here.

    I had the same issue as the OP. It wouldn't connect when I click on WDMyCloud in Finder.

    I fixed it by pressing Command + K and typing in the IP address of My Cloud. I can then either login as a guest and browse public folders or type in my username/password and have full access.
     
  23. T'hain Esh Kelch macrumors 601

    T'hain Esh Kelch

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    Denmark
    #23
    Of course they can. What do you think these betas are for?
     
  24. golfnut1982 macrumors regular

    golfnut1982

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    Oct 12, 2014
    Location:
    Chicago, IL
    #24
    LOL, sorry bout that. "Of course I'm f#@^*ng backed up!!!" CLASSIC. Make sure you f#@^*ng thank everyone for their time and expertise with your "problem". And BTW, nothing works perfectly, especially with a new operating system. Just learn from it, and maybe offer advice sometime down the road for someone else...
     
  25. fessen macrumors member

    Joined:
    May 4, 2011
    #25
    I feel for the OP. I had a bad experience with WD external drives (advertised for Mac!) back with the upgrade to Mavericks, which I had already put off upgrading to for months after its official release. None of the new external drives I've bought since then have been WD drives, and I don't plan on trusting them again in the foreseeable future.
     

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