I’m trying to delete device from iCloud but I forgot answers can’t reset questions

[ww1971]

I am trying to delete device from iCloud account and I tried to answer security questions but I got answer wrong and I can’t remember the answer. I can’t remember the answers and i tried resetting questions.
It says “Cannot reset security questions
We do not have sufficient information to reset your security questions.” I simply do not know what to do. I tried chatting through Apple support but no response

 

[0128672]

I am trying to delete device from iCloud account and I tried to answer security questions but I got answer wrong and I can’t remember the answer. I can’t remember the answers and i tried resetting questions.
It says “Cannot reset security questions
We do not have sufficient information to reset your security questions.” I simply do not know what to do. I tried chatting through Apple support but no response

Not sure what you mean about "no response" when initiating a chat with Apple Support. Was chat not available at that time? Did you try calling?

 

[ww1971]

Not sure what you mean about "no response" when initiating a chat with Apple Support. Was chat not available at that time? Did you try calling?

i can’t hear phone but I used chat. nobody answered.

 

[0128672]

i can’t hear phone but I used chat. nobody answered.

Maybe it was a long queue because it's a Saturday. Hope it's easier during a less peak time.

 

[ww1971]

Maybe it was a long queue because it's a Saturday. Hope it's easier during a less peak time.

can I try again on a weekday when it’s not as busy?

 

[0128672]

can I try again on a weekday when it’s not as busy?

That sounds like a good idea.