iMac 11,1 - Safari/Firefox crashes - Advice before I do a clean reinstallation?

Discussion in 'Mac Basics and Help' started by Lifequest, Apr 26, 2010.

  1. Lifequest macrumors regular

    Feb 9, 2010
    iMac 11,1 27" i7
    OS X 10.6.3
    2 Weeks Old

    I'm very new to Mac OS X, so I do apologize in advance for being a neophyte.

    This only happened after I installed all new updates for Mac OS X via the updater.

    Nothing of significant interest except the OS X update about 700MB and Java Update.

    Installation was "successful".

    However, after this, whenever I attempt to log into my University's "web ct" my safari crashes. I've tried search MROOGLE to no avail.
    I even downloaded firefox suspecting the problem be reserved for safari. To my plight, t'was not so. The crash does not discriminate these two browsers.

    I suspect something wrong with Java.

    Whenever I want to log into the university's system, I would grab my laptop and log into boot camp Windows XP. The site loads fine.

    Any advice? Thank you.
  2. nametaken macrumors newbie

    May 2, 2010
    I am also having the same problem on a new macbook pro 13" which i got a few days ago.

    When I log onto webct on safari it gets to where you can select your subject then it freezes the whole browser, but if i wait a while it will unfreeze and show the page (it takes about 5min to finally load).

    Firefox does the same but freezes as soon as I try to log in, but will also load up if i wait.

    I just tried google chrome and it seems to be working fine.
    Give that a try, I'm going to talk to the IT people at uni when i get a chance and see if they have any ideas.

    I would suggest using a different browser anyway because webct is very buggy with safari at the best of times.

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