iMac(2009)not detecting scan function on HP6500 after upgrade 2 Snow Lion

[Riverman47]

My iMac doesn't detect the scanner function on my HP6500 ALL-IN-ONE WIRELESS PRINTER after upgrading from Leopard to Snow Leopard vers. 10.6.8 The HP 6500 prints on command but both HP ScanPro & HP Device Manager give me the message:"that scanner could not be initialized, that scanner could not be found. I updated my IMac software which included some HP printer software. It apparently didn't help matters. Any suggestions?

 

[phoenixsan]

To me.....

the printer driver itself is a thing different from the other software (HP ScanPro & HP Device Manager ), so maybe their functions are hindered by the OS update. I think if the driver is to blame, you cannot even print.

Check up in the HP support site to see if any new versions from the another software exists. Or some KB explaining about how they cant work....

 

[rkaufmann87]

My iMac doesn't detect the scanner function on my HP6500 ALL-IN-ONE WIRELESS PRINTER after upgrading from Leopard to Snow Leopard vers. 10.6.8 The HP 6500 prints on command but both HP ScanPro & HP Device Manager give me the message:"that scanner could not be initialized, that scanner could not be found. I updated my IMac software which included some HP printer software. It apparently didn't help matters. Any suggestions?

Have you attempted to use Image Capture, it's already installed on your system and may be all you need. The HP software for OS X is among the worst on the planet, I'd recommend not using it if you can avoid it.