During the unboxing it almost appeared as if someone did a somewhat decent job of repacking it up and perhaps sent it back. The cover was off of the magic mouse and one of the batteries was poking out, the plastic that covered the monitor was not tight fitting but rather a bit wavy and the power cord was sort of rolled up and thrown in the bottom of the box. It just did not seem as tidy as the last iMac 2009 that I got. How can you tell if a machine has been refurbished and repackaged other than the telling things that I mentioned? I don't recall know whether or not the Apple sticker that joins the seal that connects the white cover wrap over the monitor was intact or not...as I think of it now, I don't think it was but not for sure. I ordered this iMac from Mac Connection by the way...will be giving them a call tomorrow an demanding another one. Anyone have any experience with this company? PS Also, here are all the updates that I had to do when I checked the Software Update if anyone is interested.