iMac 2011 ram not showing

Discussion in 'iMac' started by raniel, Aug 22, 2015.

  1. raniel macrumors regular

    raniel

    Joined:
    Jan 2, 2011
    Location:
    Ph
    #1
    Here's my iMac with 4 slots occupied with 2gb of ram each. what do you guys think is the problem?

    Thanks


    Screen Shot 2015-08-21 at 10.39.43 PM.png

    Screen Shot 2015-08-21 at 10.33.22 PM.png
     
  2. tylers67 macrumors newbie

    Joined:
    Jul 12, 2015
    Location:
    Moorpark
    #2
    Try updating your OS. Yosemite is now on 10.10.4 and you are on 10.10.1.
     
  3. raniel thread starter macrumors regular

    raniel

    Joined:
    Jan 2, 2011
    Location:
    Ph
    #3
    Sorry its an old picture. Im already on 10.10.5. Also when I try resetting the PRAM, it will beep and wont boot. After 3-5x of restarting it would be OK again. Sometimes the mouse and keyboard wont work, a restart would fix the issue.
     
  4. raniel thread starter macrumors regular

    raniel

    Joined:
    Jan 2, 2011
    Location:
    Ph
  5. tylers67 macrumors newbie

    Joined:
    Jul 12, 2015
    Location:
    Moorpark
    #5
    Do you have any other ram to see if it is the logicboard or the ram?
     
  6. raniel thread starter macrumors regular

    raniel

    Joined:
    Jan 2, 2011
    Location:
    Ph
    #6
    I tried several rams, same result.
     
  7. rkaufmann87 macrumors 68000

    rkaufmann87

    Joined:
    Dec 17, 2009
    Location:
    Folsom, CA
    #7
    It isn't the RAM. There is an issue with the app that shows the amount of RAM. To verify how much RAM is installed run System Information and double check. To check where the issue may be, create a new user account (call it TEST ACCOUNT) and run About this Mac and see if the issue persists. If it does not then it's an issue with the app in your normal user account. If the problem is also in the TEST ACCOUNT then you know it's system wide. At that point I would restart in the Recovery Mode and reinstall OS X.
     

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