Imac 2017 issue - unable to download Sierra

Discussion in 'iMac' started by evilgawd, Jun 16, 2017.

  1. evilgawd macrumors newbie

    evilgawd

    Joined:
    Jun 23, 2010
    #1
    So im having all kind of issue with the new imac ... now it looks like apple store will not let me download Sierra again ( to put on usb key )

    Anyone else with a new Imac 2017 have this issue? or are you able to download it again ?

    Thanks
     

    Attached Files:

  2. Trebuin macrumors 65816

    Trebuin

    Joined:
    Jun 3, 2008
    Location:
    Central Cali
    #2
    If you create a virtual machine through parallels that uses an older OS X (if you have a copy), you should be able to download a copy of sierra.

    Your other option is back up your data by copying it over to an external drive, then restore the computer, then drag your data back. You'll have to reinstall the programs. Make sure you deactivate the software that can do that.
     
  3. redheeler macrumors 603

    redheeler

    Joined:
    Oct 17, 2014
    #3
    Must be because your 2017 iMac won't boot from the copy of MacOS Sierra in the App Store (downloads fine on my 2015 iMac running Sierra). Wait for the release of 10.12.6 and try again.
     
  4. evilgawd thread starter macrumors newbie

    evilgawd

    Joined:
    Jun 23, 2010
    #4
    Hrmm that would explain why it doesnt want to boot off the usb key with a Sierra downloaded from an older mac ...

    Can someone with a 2017 imac confirm they cannot download either ? I called apple and they told me its not normal and to bring it back to the apple store .....
     
  5. b06tmm macrumors regular

    b06tmm

    Joined:
    Jul 23, 2009
    Location:
    South Louisiana
    #5
    Back up anything you need then boot into recovery mode. Once in recovery mode select disk utility. Wipe out your main drive and then exit recovery mode. This should allow you to download and install Sierra via internet recovery.

    It's around 5GB so it will take a while.
     
  6. evilgawd thread starter macrumors newbie

    evilgawd

    Joined:
    Jun 23, 2010
    #6
    Can someone with a 2017 imac confirm they cannot download either ? I want to determine if thats an issue for everyone with the new imac or its only me
     

Share This Page