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iMac 2020 stuck on load bar

J

jobinhosyntax

macrumors regular
Original poster
My new iMac i7 5700XT has been used for about 6 hours, installed some things then turned it off, turn on again and it won't go past the load bar after the password. Restarted numerous times and nothing changes, looks like I'll have to wipe the drive and start over

What could be wrong with it, anyone else experienced this?
 
Yeah ... it just happened to me on the same configuration received today. Haven't figured it out yet.

I used migration assistant to move my content from a 2019 iMac to the new one. It was running for a few hours ... then I rebooted and it is stuck.
 
I booted using CTRL-R and ran first-aid on the disk with no issues. So I selected to 'reinstall macOS' and that seemed to work ... so far ... we will see if that fixed it.
 
hfg said:
Yeah ... it just happened to me on the same configuration received today. Haven't figured it out yet.

I used migration assistant to move my content from a 2019 iMac to the new one. It was running for a few hours ... then I rebooted and it is stuck.
Click to expand...

Oh... not good. I'm not taking any chances so this is going back.

I wonder if there's a way to diagnose the issue, the 5700XT feels a bit cursed to me.
 
Donnation said:
Have you tried turning it off and then holding the D key to run a diagnostic check?
Click to expand...

I reinstalled Catalina and that worked. I'm going to hold onto it and see if anything else weird happens before I return.

Incidentally the sales support told me I have 30 days to return it as it's a custom build.
 
jobinhosyntax said:
I reinstalled Catalina and that worked. I'm going to hold onto it and see if anything else weird happens before I return.

Incidentally the sales support told me I have 30 days to return it as it's a custom build.
Click to expand...

Oh nice! I didn’t know they allowed longer return times for custom builds.
 
torifile said:
Did you happen to replace the RAM or anything hardware related? Anything connected to the computer?
Click to expand...


Unfortunately no, I removed peripherals from the USB ports and it remained the same. Only re-installing the OS worked, and this was with the help of a Apple tech guru
 
After reinstalling the OS over my full installation, it seems to be working fine so far. Much easier than starting totally over again from scratch with a clean install and migration.
 
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