iMac 2020 stuck on load bar

[jobinhosyntax]

My new iMac i7 5700XT has been used for about 6 hours, installed some things then turned it off, turn on again and it won't go past the load bar after the password. Restarted numerous times and nothing changes, looks like I'll have to wipe the drive and start over

What could be wrong with it, anyone else experienced this?

 

[hfg]

Yeah ... it just happened to me on the same configuration received today. Haven't figured it out yet.

I used migration assistant to move my content from a 2019 iMac to the new one. It was running for a few hours ... then I rebooted and it is stuck.

 

[hfg]

I booted using CTRL-R and ran first-aid on the disk with no issues. So I selected to 'reinstall macOS' and that seemed to work ... so far ... we will see if that fixed it.

 

[TiffMy]

Checking on this forum, and seems that there are many issues on the 5700XT machines.

 

[jobinhosyntax]

Yeah ... it just happened to me on the same configuration received today. Haven't figured it out yet.

I used migration assistant to move my content from a 2019 iMac to the new one. It was running for a few hours ... then I rebooted and it is stuck.

Oh... not good. I'm not taking any chances so this is going back.

I wonder if there's a way to diagnose the issue, the 5700XT feels a bit cursed to me.

 

[Donnation]

Oh... not good. I'm not taking any chances so this is going back.

I wonder if there's a way to diagnose the issue, the 5700XT feels a bit cursed to me.

Have you tried turning it off and then holding the D key to run a diagnostic check?

 

[jobinhosyntax]

Have you tried turning it off and then holding the D key to run a diagnostic check?

I reinstalled Catalina and that worked. I'm going to hold onto it and see if anything else weird happens before I return.

Incidentally the sales support told me I have 30 days to return it as it's a custom build.

 

[Donnation]

I reinstalled Catalina and that worked. I'm going to hold onto it and see if anything else weird happens before I return.

Incidentally the sales support told me I have 30 days to return it as it's a custom build.

Oh nice! I didn’t know they allowed longer return times for custom builds.

 

[PBG4 Dude]

Oh nice! I didn’t know they allowed longer return times for custom builds.

That’s amazing. Back in the olden times of 2001, the only way one could return a BTO system was if it arrived DOA. Otherwise it was yours for life.

 

[torifile]

Did you happen to replace the RAM or anything hardware related? Anything connected to the computer?

 

[jobinhosyntax]

Did you happen to replace the RAM or anything hardware related? Anything connected to the computer?

Unfortunately no, I removed peripherals from the USB ports and it remained the same. Only re-installing the OS worked, and this was with the help of a Apple tech guru

 

[hfg]

After reinstalling the OS over my full installation, it seems to be working fine so far. Much easier than starting totally over again from scratch with a clean install and migration.