iMac 27" Headphone Jack Not Working!

Discussion in 'iMac' started by Bonham, Aug 29, 2010.

  1. Bonham macrumors newbie

    Jul 27, 2010
    Hi All,

    I recieved my 27" iMac a few weeks ago and everything has been perfect until a couple of days ago when the headphone jack stopped working.

    - The built-in internal speakers still work.
    - Cannot get any sound from any headphones/speakers attached.
    - Cannot adjust the volume when anything is plugged into the headphone jack. When I try a circle with a slash through it appears.
    - Under 'Sound' in system preferences the menu reads "Digital Out" and says that it has "no control properties"
    - Does not work when in Windows 7 under Bootcamp

    Have tried resetting the PRAM and the change.
    Have tried re-installing Snow change.

    Is there anything else I can do? Would hate to suffer the massive downtime of sending my computer back for the sake of a headphone jack.

    Any help is much appreciated!
  2. BreadMaster macrumors member

    Jul 30, 2010
    Sounds like you've tried everything - I'd just bring it in to the Apple Store :(
  3. AppleZwei macrumors member

    Sep 12, 2008
    Does it only do this in WIndows 7?
  4. Bonham thread starter macrumors newbie

    Jul 27, 2010
    It does it in both OSX and Windows 7...spoke to an AppleCare specialist last night who was a bit baffled by the problem. He arranged for an on-site repair to take place in the next couple of days which should sort everything out.

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