iMac 27" Headphone Jack Not Working!

Discussion in 'iMac' started by Bonham, Aug 29, 2010.

  1. Bonham macrumors newbie

    Joined:
    Jul 27, 2010
    #1
    Hi All,

    I recieved my 27" iMac a few weeks ago and everything has been perfect until a couple of days ago when the headphone jack stopped working.

    - The built-in internal speakers still work.
    - Cannot get any sound from any headphones/speakers attached.
    - Cannot adjust the volume when anything is plugged into the headphone jack. When I try a circle with a slash through it appears.
    - Under 'Sound' in system preferences the menu reads "Digital Out" and says that it has "no control properties"
    - Does not work when in Windows 7 under Bootcamp

    Have tried resetting the PRAM and the SMC....no change.
    Have tried re-installing Snow Leopard....no change.

    Is there anything else I can do? Would hate to suffer the massive downtime of sending my computer back for the sake of a headphone jack.

    Any help is much appreciated!
     
  2. BreadMaster macrumors member

    Joined:
    Jul 30, 2010
    #2
    Sounds like you've tried everything - I'd just bring it in to the Apple Store :(
     
  3. AppleZwei macrumors member

    Joined:
    Sep 12, 2008
    #3
    Does it only do this in WIndows 7?
     
  4. Bonham thread starter macrumors newbie

    Joined:
    Jul 27, 2010
    #4
    It does it in both OSX and Windows 7...spoke to an AppleCare specialist last night who was a bit baffled by the problem. He arranged for an on-site repair to take place in the next couple of days which should sort everything out.
     

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