Imac 27 onsite repair ?

Discussion in 'iMac' started by lulla01, Nov 1, 2010.

  1. lulla01 macrumors 68020

    lulla01

    Joined:
    Jul 13, 2007
    Location:
    U.S
    #1
    I called apple due to my imac having various issues, not being able to boot. blah blah buzzing noise from the screen. They said they are going to have an onsite repair scheduled. The manager assured me that the tech will have the parts on hand. My questions are
    1.Does anyone have experience with an onsite repair?
    2. How can they have the parts on hand if all they have is what i told them was wrong with the machine over the phone?
    It is a 27 imac with 8 gigs of ram and i really didnt feel like lugging it to the store again, i already had the logic bored replaced...
     
  2. lulla01 thread starter macrumors 68020

    lulla01

    Joined:
    Jul 13, 2007
    Location:
    U.S
  3. George Knighton macrumors 6502a

    George Knighton

    Joined:
    Oct 13, 2010
    #3
    The only thing I can imagine is that he has most of the component parts for your 11,3 iMac on hand in a van, right up to and including a full replacement unit if he can verify that there is a screen buzz that would require shipping away.
     
  4. lulla01 thread starter macrumors 68020

    lulla01

    Joined:
    Jul 13, 2007
    Location:
    U.S
    #4
    dfadf

    They were supposed to call today, they never called. I managaed to reformat the computer and the whole time the cd drive sounded like it was scraping a disk. The screen buzz is still there. The noise can more accuratly be described as a whine like a teapot
     
  5. lulla01 thread starter macrumors 68020

    lulla01

    Joined:
    Jul 13, 2007
    Location:
    U.S
    #5
    fdsaasdf

    it has now been 3 days and i have not got a call to schedule a service appointment, i am going to be calling them tomorrow and complaining.
     

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