iMac 27 Optical Drive problem

Discussion in 'iMac' started by scozzer, Apr 24, 2014.

  1. scozzer macrumors newbie

    scozzer

    Joined:
    Jan 16, 2011
    Location:
    So. Cal
    #1
    My iMac 27 bought December 2010 using iOS 10.9.2 will recognize and show tiff files and it will play SOME of my music CDs. On both instances it takes ages for the files to boot.

    It will NOT recognize other still images (jpg) not will it play some of my audio CDs Nor any video DVDs.
    In both cases the disk is ejected and a window says it is not readable.

    Sounds to me that the Optical drive itself is not the problem but that firmware likely is the cause.

    Please advise course of action including compatible external optical drives

    Phil Schofield
     
  2. Satori macrumors 6502a

    Satori

    Joined:
    Jun 22, 2006
    Location:
    London
  3. Fishrrman macrumors G4

    Joined:
    Feb 20, 2009
    #3
    The drive's lens may be dirty.

    There are "cleaning CDs" available, might help.

    I'd check google first, to see what others have done to clean the internal drive...
     
  4. scozzer thread starter macrumors newbie

    scozzer

    Joined:
    Jan 16, 2011
    Location:
    So. Cal
    #4
    I have cleaned the drive (compressed air), reset the PRAM and the SMC without effect. I did notice earlier that the computer was not responding to the power button but that seems OK now since the resets.
    As I said before, the optical drive plays music CDs and recognizes .tif files but doesn't recognize video and .jpg files.
    Apple on-line Support suggests that if the above resets don't work then the computer may need a new internal battery. Can I test the internal battery without taking everything apart ?

    Should add that all this is pushing my ability-envelope <g>
     

Share This Page