iMac 27" Yellow Tint is back! Ughhh

Discussion in 'iMac' started by NXTMIKE, Nov 27, 2010.

  1. NXTMIKE, Nov 27, 2010
    Last edited: Nov 28, 2010

    NXTMIKE macrumors 6502

    Joined:
    Nov 11, 2008
    Location:
    Canada
    #1
    So I took the hefty plunge and purchased the 27" i5 from a local Apple Retail Store, believing that Apple would have finally resolved the yellow-tint issue from over a year ago, or at least it would appear in much less iMacs as it has sorta died down on the forums.

    Anyways, opened it last night, and continued copying over files to it today, only to notice that it has a slight yellow-tint issue towards the bottom 1/3 of display.

    I've already made a genius bar appointment......I even purchased Apple Care on it, so the total was around 2.5k, and I'm hoping for them to allow a swap for another brand new unit? Is this likely, or will they just simply wave me off to a repair or refurb route. After dumping so much $ on it, and even purchasing Apple Care, I wouldn't be satisfied for anything but a straight exchange to a new unit.

    Also, will they allow me to open it up right there and check to see that it doesn't have any display issues as well?

    Thanks.
     
  2. jons macrumors 6502

    Joined:
    Apr 24, 2008
    #2
    I'd call them and ask.





     
  3. jfyrfytr25 macrumors 6502a

    jfyrfytr25

    Joined:
    Dec 6, 2008
    #3
    Usually, within the first 14 days they will allow you to swap out with a new unit since you still have the leverage of saying, "If you don't give me a new one you can just give me my money back" So, you should be ok. As for the taking out and checking in the store, they may actually ask you to do this. I have had several genius' ask me to do this when I have swapped items due to defects. The only problem is, sometimes things are not easy to spot in the chaos and bright lights of the apple store.


    Good Luck!!!
     
  4. darrellishere macrumors 6502

    Joined:
    Jul 13, 2007
    #4
    Mate im not being funny but all the imac screens are more yellow, especially viewed from the top to bottom angle. Try using a different colour profile, with less yellow in it!
     
  5. NXTMIKE thread starter macrumors 6502

    Joined:
    Nov 11, 2008
    Location:
    Canada
    #5
    Thanks!, but isn't that 14 day rule subject to the 10% restocking fee?
     
  6. spacepower7 macrumors 68000

    Joined:
    May 6, 2004
    #6
    Probably be able to argue that it isn't subject since you view the product as defective.
     

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