iMac 5K screen blobs issue

Discussion in 'iMac' started by MrGimper, May 22, 2017.

  1. MrGimper macrumors 601

    MrGimper

    Joined:
    Sep 22, 2012
    Location:
    Andover, UK
    #1
    For the 2nd time in about 15 months, my 2014 retina iMac needs to go to Apple to have the screen replaced due to dark patches/blobs in the lower left and right corners. Each is about 2 inches in diameter. I have AppleCare but the last replacement was done outside of that by Apple (no idea why, they said it would be done if I had AC or not). Anyone know if Apple operate a policy of having the whole machine swapped out for repeated faults of the same type?
     
  2. redheeler macrumors 603

    redheeler

    Joined:
    Oct 17, 2014
    #2
    Yes, they will eventually replace the entire Mac. Happens the third or fourth time you have to take it in for a problem.
     
  3. MrGimper thread starter macrumors 601

    MrGimper

    Joined:
    Sep 22, 2012
    Location:
    Andover, UK
    #3
    Thanks .... taking it in later today so will see what happens. It's a concern that there's something else inside the mac causing the screen to mess up, and this will happen again in a year or so.
     
  4. BigJohno macrumors 65816

    Joined:
    Jan 1, 2007
    Location:
    San Francisco
    #4
    Do you have a photo of your screen blob? I noticed mine a few weeks ago and have been too busy to take it to Apple. At first I thought it might be from me blowing compressed air into the grills to clear out some dust but after reading this I it might not be so.

    https://ibb.co/bMuGJF
     

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