iMac Apple Care

Discussion in 'iMac' started by krewelement394, Sep 3, 2010.

  1. krewelement394 macrumors regular

    krewelement394

    Joined:
    Feb 14, 2008
    #1
    I am wanting to buy AppleCare for my iMac that i just bought 2 weeks ago, it is the newer model that was just released in August. anyhow, i was looking through amazon and was able to find a brand new AppleCare for imac for 50 dollars cheaper, what worries me is if all applecare are the same no matter where purchased...and does it have an expiration on the box even if it isn't opened? please help... the model # for this applecare is MA520LL/A
     
  2. dborja macrumors 6502a

    Joined:
    Sep 13, 2007
    Location:
    Northern California
  3. macman05 macrumors regular

    Joined:
    Apr 25, 2007
    #3
    I bought AppleCare for my iMac on eBay for $62.
    _______________________

    2010 iMac 27" | Core i5 2.8GHz | 8GB DDR3 | HD5750 | 1TB Seagate: ST31000528AS
     
  4. krewelement394 thread starter macrumors regular

    krewelement394

    Joined:
    Feb 14, 2008
    #4
    So is the applecare a cd that gets installed into the iMac/Macbook etc. or is it just a booklet? and if it is used it won't work with other imacs?


    WHAT A BARGAIN!
     
  5. talmy macrumors 601

    talmy

    Joined:
    Oct 26, 2009
    Location:
    Oregon
    #5
    The only thing that matters is the serial number you enter on the Apple website that associates the AppleCare plan with your Mac.
     
  6. krewelement394 thread starter macrumors regular

    krewelement394

    Joined:
    Feb 14, 2008
    #6
    Ahh that explains why people on ebay sell the apple care for 60$. and the ones being sold with the original box is 100 +...soo what's so special about the box? what comes in it?
     
  7. macman05 macrumors regular

    Joined:
    Apr 25, 2007
    #7
    The seller sent the applecare code via email within 24 hours.
     
  8. B.winkle macrumors member

    Joined:
    Aug 3, 2010
    #8
    Be cautious with Ebay. Somewhere on these forums someone posted they got ripped off; Apple would not honor the code. I got mine from Amazon and it sailed through just fine.
     
  9. mangrove macrumors 6502

    Joined:
    Jul 10, 2010
    Location:
    FL, USA
    #9
    I've always bought my Applecare from Apple, but it makes sense that if someone used the code for their iMac and then sold the box, it will already be reserved for the first computer and not the poor guy who bought from the ebay seller.

    In this case Amazon seems the way to go. I bought a MobilMe family pack on Amazon and it was OK with Apple when I entered the code number, but it had never been opened.

    Have to admit though that whom ever Amazon used ended up sending me the Old version of MobilMe. I returned it and then had to reorder the new version again even though that reseller said the first version was the latest which it was not.

    Make sure you go to the Apple website first to get the exact stock number that Apple ships and then only buy that for yourself elsewhere since I feel there must be plenty of "old" versions of everything apple sells laying around resellers shelves.
     
  10. dborja macrumors 6502a

    Joined:
    Sep 13, 2007
    Location:
    Northern California
    #10
    Read the description and delivery terms carefully. Most will not ship the box or will charge more if you want the boxed version; they'll email you the code usually within 24 hours instead. As a previous poster said, it's the code that you really are after to associate with your Mac. If you're ok with just receiving a valid code then that's ok.

    Very important: do some research on the vendor. What is the feedback percentage? How many satisfied AppleCare customers does he/she have? How recent and how long has the vendor been selling AppleCare codes/boxes? And so on...

    That said, I bought AppleCare for both my MBAir and iMac from eBay and paid less than half of MSRP. No problems on both and I've even used AppleCare to replace an Apple Express Station that I use with my MBAir; the Apple CSR couldn't tell that my AppleCare was not purchased directly from Apple...
     
  11. krewelement394 thread starter macrumors regular

    krewelement394

    Joined:
    Feb 14, 2008
    #11
    ahh...now i am a little more worried about purchasing the apple care from ebay. ok does anyone have the person/seller that you purchased the apple care from...ebay.
     
  12. dborja macrumors 6502a

    Joined:
    Sep 13, 2007
    Location:
    Northern California
    #12
    geng7892001

    At first, I was skeptical as the seller is in Osaka and he/she only sends the code. But the feedback is 100% and I was able to activate my MBAir AC without problem and was even able to use it to have my Express Base Station replaced.
     
  13. krewelement394 thread starter macrumors regular

    krewelement394

    Joined:
    Feb 14, 2008
    #13
    okies;]

    the seller says that they use paypal....does that mean that if the code i get doesn't work im still protected by paypal?
     
  14. dborja macrumors 6502a

    Joined:
    Sep 13, 2007
    Location:
    Northern California
    #14
    Yes
     
  15. Vylen macrumors 65816

    Joined:
    Jun 3, 2010
    Location:
    Sydney, Australia
    #15
    You should probably call Apple and see if they would actually honour the Apple Care you registered your Mac with.

    If you do a search, you'll see people who have registered their Mac with Apple Care for other countries to later find out that Apple won't honour it since the terms are different and whatnot.

    You would be able to see this sort of thing on the box/whatever but if the seller is just sending you a code then how can you possibly know.

    This is, of course, on the contrary to what geng7892001 says on his product pages on Ebay, but who are you going to believe?
     
  16. macman05 macrumors regular

    Joined:
    Apr 25, 2007
    #16
    +1:)
     
  17. 87vert macrumors 6502

    87vert

    Joined:
    Oct 7, 2008
    Location:
    Pittsburgh, PA
    #17
    the scam is usually they return your applecare code after the 40 day paypal limit is over. then apple cancels your applecare and you have no recourse. This is also after you have left positive feedback and cannot change it. that is why these sellers have 100% feedback.
     
  18. Jazwire macrumors 6502a

    Jazwire

    Joined:
    Jun 20, 2009
    Location:
    127.0.0.1
    #18
    Bingo..

    And FYI, PayPal Offer ZERO protection on virtual items.
    A virtual item is anything sold electronically only.

    Protection is only offer on items shipped.
     
  19. secondtonone macrumors newbie

    Joined:
    Mar 6, 2009
    #19
    Honestly, just save up and buy it from the Apple store... you have an entire year to get it :)
     
  20. krewelement394 thread starter macrumors regular

    krewelement394

    Joined:
    Feb 14, 2008
    #20
    can they really cancel the applecare once it is activated on a computer? i need to call apple and ask them because honestly 40 days is a long time into the APplecare, and knowing apple, they are super strict, so i don not think they will allow someone to just cancel their registered applecare!
     
  21. aristobrat macrumors G4

    Joined:
    Oct 14, 2005
    #21
    Apple is often the one that cancels it:

    Seller on eBay has figured out the formula to generate AppleCare enrollment numbers that work. Seller sells you a random enrollment number that didn't come from Apple.

    You enroll, and everything works great. Apple has no way of telling if you got that enrollment number from a bogus eBay seller, or a legit retail purchase.

    Six months later, someone in an Apple Store buys an AppleCare box off of the shelf. They take it home, open it up, and try to enroll. Their enrollment fails, because the number in their box is the same as the bogus enrollment number you were sold.

    Apple investigates. They'll ask both you and the other customer to provide proof-of-purchase, which may include the receipt and the box.

    You were sold a bogus number from someone on eBay. You have nothing to send to Apple. Apple cancels your AppleCare and lets the legit purchaser of your number enroll his machine.

    You can't change your seller feedback on eBay. The transaction is outside of the window of PayPal's dispute period. You *might* have a chance to dispute it with your credit card. And what sucks is that if this happens after one year from date of purchase of your iMac, even if you do get your money back, you can't buy AppleCare for your iMac (because the one-year mark has passed, and you can't add AppleCare after that).

    So it's a gamble on eBay if you don't get the box.
     
  22. krewelement394 thread starter macrumors regular

    krewelement394

    Joined:
    Feb 14, 2008
    #22
    OH wow! how often does this happen?
    is this rare, or very common? i am worried now. can i get my money back then, even though i already activated the applecare? DARN!
     
  23. aristobrat macrumors G4

    Joined:
    Oct 14, 2005
    #23
    I don't know how often it happens, ... there were several large threads on MacRumors discussing it awhile back.

    If you cancel your own AppleCare, you're supposed to be able to get a pro-rated refund back (from Apple). I have no idea how that works, though.
     
  24. user418 macrumors 6502a

    user418

    Joined:
    Aug 22, 2010
    #24
    This does not apply to AC purchased on ebay or amazon. It relates to the question posted earlier regarding refund of cancelled AC plan. I purchased my unit in the Apple store but returned it for the newer 21.5" that came out a month after my purchase. When I called the AC 800 number to verify my coverage on the iMac and AE (AC plan covered both) the records did not reflect the change in units. Folks in the store had told me they would handle it. Long story short the guy on the phone said he could not transfer the AC and that he would have to refund my monies and I would have to repurchase. The refund was supposed to take 30 days or less. I called on day 31 only to find out that the refund was never requested or processed. I was told it would be expedited and refunded within 15 days. It has now been 45 days and I am still waiting. I'm a little disappointed in the refund process but most appreciative of Apple for allowing the swap with no restocking fee. Guess I'll buy more ram whenever I get my refund.
     

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