iMac audio died; will external sound card work?

EmilyED

macrumors newbie
Original poster
Mar 30, 2017
3
0
Hello everybody, my iMac's (2011) audio died. The internal speakers don't show up in system preferences, and the headphone jack doesn't output anything either. I tried a clean install and that didn't work.

I was wondering if an external sound card like this would work:

http://au.creative.com/p/sound-blaster/sound-blaster-play-2

If not, does anybody know what I can do to get audio again on the computer? I don't wan't to spend a whole lot of money because I'll be buying a new iMac the second Apple updates them. Thanks. :)
 

EmilyED

macrumors newbie
Original poster
Mar 30, 2017
3
0
Thanks. I'll buy one and hopefully my audio troubles will be over. :)
 

Brian Y

macrumors 68040
Oct 21, 2012
3,651
799
Any chance a mike or headphone jack has broken off inside?
One time I *have* seen this, is if something non-metallic (i.e. a piece of fluff) is stuck in the headphone jack, and it thinks there's an optical audio cable inserted (the way it works is metallic = analogue, non-metallic = optical). Is there a red light shining out of the back of the headphone jack?

If so, there may be something in there - can of compressed air might do it.

Otherwise, have you tried a PRAM + SMC reset? It's highly unusual for the onboard audio to fail. Never seen an actual hardware failure that caused loss of audio like that.
 

phpmaven

macrumors 68040
Jun 12, 2009
3,403
466
San Clemente, CA USA
I see that there is only one seller for that product on Amazon and it doesn't look promising. I checked out the Turtle Beach web site and they are showing only headphones for products.

Behringer makes a inexpensive USB audio interface.
Well, that makes sense. I did buy that one a while ago. Turtle Beach probably has a newer model now. I've always liked their stuff.
 
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