Imac Crashing Problem

Discussion in 'iMac' started by Mercsl, Dec 3, 2012.

  1. Mercsl macrumors newbie

    Joined:
    Dec 3, 2012
    #1
    Hi

    Sorry if this has been covered before but I'm new to this forum but have owned an iMac of the past 12 months or so.

    I have been having an issue were once every few days the iMac would crash, not a problem as I just rebooted.
    However the problem has now escallated to it being every couple of hours and I need to try and fix it.

    I wonder if any of the technical bods on this forum could give me some pointers.

    Sorry if the answer is obvious to you guys but it's driving me nuts. :confused:

    This is the error report that I have got when it crashed a couple of minutes ago.

    Thanks in advance. :)


    Interval Since Last Panic Report: 318542 sec
    Panics Since Last Report: 6
    Anonymous UUID: 4DEDCFC9-AF26-4913-ABE9-736CEC3590A0

    Mon Dec 3 17:20:32 2012
    Machine-check capabilities (cpu 6) 0x0000000000001c09:
    family: 6 model: 30 stepping: 5 microcode: 3
    Intel(R) Core(TM) i7 CPU 870 @ 2.93GHz
    9 error-reporting banks
    threshold-based error status present
    extended corrected memory error handling present
    Machine-check status 0x0000000000000004:
    machine-check in progress
    MCA error-reporting registers:
    IA32_MC0_STATUS(0x401): 0x0000000000000800 invalid
    IA32_MC1_STATUS(0x405): 0x0000000000000800 invalid
    IA32_MC2_STATUS(0x409): 0x0000000000000000 invalid
    IA32_MC3_STATUS(0x40d): 0x0000000000000000 invalid
    IA32_MC4_STATUS(0x411): 0x0000000000000000 invalid
    IA32_MC5_STATUS(0x415): 0xfa00000000400405 valid
    MCA error code: 0x0405
    Model specific error code: 0x0040
    Other information: 0x00000000
    Threshold-based status: Undefined
    Status bits:
    Processor context corrupt
    MISC register valid
    Error enabled
    Uncorrected error
    Error overflow
    IA32_MC5_MISC(0x417): 0x0000000000000100
    IA32_MC6_STATUS(0x419): 0x0000000000000000 invalid
    IA32_MC7_STATUS(0x41d): 0x0000000000000000 invalid
    Package 0 logged:
    IA32_MC8_STATUS(0x421): 0x0000000000000000 invalid
    panic(cpu 7 caller 0x2aaf41): Machine Check at 0x010a1893, thread:0x16bf33d4, trapno:0x12, err:0x0,registers:
    CR0: 0x8001003b, CR2: 0x03864078, CR3: 0x00100000, CR4: 0x00000660
    EAX: 0x00000020, EBX: 0x010b42d0, ECX: 0x00000001, EDX: 0x010b3940
    ESP: 0x8fdebcf0, EBP: 0x8fdebd48, ESI: 0x00000000, EDI: 0x16bc8800
    EFL: 0x00000002, EIP: 0x010a1893

    Backtrace (CPU 7), Frame : Return Address (4 potential args on stack)
    0x85b4afb8 : 0x21b837 (0x5dd7fc 0x85b4afec 0x223ce1 0x0)
    0x85b4b008 : 0x2aaf41 (0x59dfe4 0x59e0d1 0x10a1893 0x16bf33d4)
    0x85b4b0f8 : 0x2a29f2 (0x1 0x65676574 0x6b3c3e72 0x693e7965)
    0x8fdebd48 : 0x1098ee7 (0x85b440a8 0x6 0x16bc8800 0x0)
    0x8fdebe28 : 0x109a850 (0xffffffff 0x7fffffff 0x0 0x0)
    0x8fdebf28 : 0x2ad0c5 (0xffffffff 0x7fffffff 0x0 0x85b72000)
    0x8fdebf48 : 0x225bba (0x85b7249c 0xe083ec69 0x5bd 0x85b72488)
    0x8fdebfa8 : 0x22810b (0x16bf33d4 0x2280f4 0x0 0x17610964)
    0x8fdebfc8 : 0x2a179c (0x0 0xffffffff 0x10 0x1760d244)
    Kernel Extensions in backtrace (with dependencies):
    com.apple.driver.AppleIntelCPUPowerManagement(142.6.0)@0x1097000->0x10bafff

    BSD process name corresponding to current thread: kernel_task

    Mac OS version:
    10K549

    Kernel version:
    Darwin Kernel Version 10.8.0: Tue Jun 7 16:33:36 PDT 2011; root:xnu-1504.15.3~1/RELEASE_I386
    System model name: iMac11,3 (Mac-F2238BAE)

    System uptime in nanoseconds: 6313251518888
    unloaded kexts:
    com.apple.driver.AppleUSBUHCI 4.2.0 (addr 0x11d2000, size 0x65536) - last unloaded 141580493237
    loaded kexts:
    com.eltima.ElmediaPlayer.kext 1.0
    com.3dconnexion.driver 1.6.2
    com.apple.filesystems.msdosfs 1.6.3 - last loaded 751585168727
    com.apple.driver.AppleBluetoothMultitouch 54.3
    com.apple.driver.AGPM 100.12.31
    com.apple.filesystems.autofs 2.1.0
    com.apple.driver.AppleHWSensor 1.9.3d0
    com.apple.driver.AppleMikeyHIDDriver 1.2.0
    com.apple.driver.AppleUpstreamUserClient 3.5.7
    com.apple.driver.AppleMCCSControl 1.0.20
    com.apple.driver.AppleHDA 2.0.5f14
    com.apple.kext.ATIFramebuffer 6.3.6
    com.apple.driver.AppleMikeyDriver 2.0.5f14
    com.apple.driver.AudioAUUC 1.57
    com.apple.ATIRadeonX3000 6.3.6
    com.apple.Dont_Steal_Mac_OS_X 7.0.0
    com.apple.driver.AudioIPCDriver 1.1.6
    com.apple.driver.AirPort.Atheros21 425.14.7
    com.apple.driver.ACPI_SMC_PlatformPlugin 4.7.0a1
    com.apple.driver.AppleLPC 1.5.1
    com.apple.driver.AppleBacklight 170.0.46
    com.apple.driver.AppleIRController 303.8
    com.apple.driver.AppleUSBCardReader 2.6.1
    com.apple.iokit.SCSITaskUserClient 2.6.8
    com.apple.BootCache 31.1
    com.apple.AppleFSCompression.AppleFSCompressionTypeZlib 1.0.0d1
    com.apple.iokit.IOAHCIBlockStorage 1.6.4
    com.apple.driver.AppleFWOHCI 4.7.3
    com.apple.driver.AppleUSBHub 4.2.4
    com.apple.iokit.AppleBCM5701Ethernet 3.0.5b8
    com.apple.driver.AppleEFINVRAM 1.4.0
    com.apple.driver.AppleAHCIPort 2.1.7
    com.apple.driver.AppleUSBEHCI 4.2.4
    com.apple.driver.AppleACPIButtons 1.3.6
    com.apple.driver.AppleRTC 1.3.1
    com.apple.driver.AppleHPET 1.5
    com.apple.driver.AppleSMBIOS 1.7
    com.apple.driver.AppleACPIEC 1.3.6
    com.apple.driver.AppleAPIC 1.4
    com.apple.driver.AppleIntelCPUPowerManagementClient 142.6.0
    com.apple.security.sandbox 1
    com.apple.security.quarantine 0
    com.apple.nke.applicationfirewall 2.1.14
    com.apple.driver.AppleIntelCPUPowerManagement 142.6.0
    com.apple.driver.AppleBluetoothHIDKeyboard 141.5
    com.apple.driver.AppleHIDKeyboard 141.5
    com.apple.driver.IOBluetoothHIDDriver 2.4.5f3
    com.apple.driver.AppleMultitouchDriver 207.11
    com.apple.driver.AppleProfileReadCounterAction 17
    com.apple.driver.DspFuncLib 2.0.5f14
    com.apple.driver.AppleProfileTimestampAction 10
    com.apple.driver.AppleProfileThreadInfoAction 14
    com.apple.driver.AppleProfileRegisterStateAction 10
    com.apple.driver.AppleProfileKEventAction 10
    com.apple.driver.AppleProfileCallstackAction 20
    com.apple.driver.AppleSMBusController 1.0.10d0
    com.apple.kext.ATI5000Controller 6.3.6
    com.apple.kext.ATISupport 6.3.6
    com.apple.iokit.IOFireWireIP 2.0.3
    com.apple.iokit.IOSurface 74.2
    com.apple.iokit.IOBluetoothSerialManager 2.4.5f3
    com.apple.iokit.IOSerialFamily 10.0.3
    com.apple.iokit.IOAudioFamily 1.8.3fc2
    com.apple.kext.OSvKernDSPLib 1.3
    com.apple.driver.AppleHDAController 2.0.5f14
    com.apple.iokit.IOHDAFamily 2.0.5f14
    com.apple.iokit.IO80211Family 320.1
    com.apple.iokit.AppleProfileFamily 41
    com.apple.driver.AppleSMC 3.1.0d5
    com.apple.driver.IOPlatformPluginFamily 4.7.0a1
    com.apple.driver.AppleSMBusPCI 1.0.10d0
    com.apple.driver.AppleBacklightExpert 1.0.1
    com.apple.iokit.IONDRVSupport 2.2.1
    com.apple.iokit.IOGraphicsFamily 2.2.1
    com.apple.driver.BroadcomUSBBluetoothHCIController 2.4.5f3
    com.apple.driver.AppleUSBBluetoothHCIController 2.4.5f3
    com.apple.iokit.IOBluetoothFamily 2.4.5f3
    com.apple.iokit.IOUSBHIDDriver 4.2.0
    com.apple.iokit.IOSCSIBlockCommandsDevice 2.6.8
    com.apple.iokit.IOUSBMassStorageClass 2.6.7
    com.apple.driver.AppleUSBMergeNub 4.2.4
    com.apple.driver.AppleUSBComposite 3.9.0
    com.apple.iokit.IOSCSIMultimediaCommandsDevice 2.6.8
    com.apple.iokit.IOBDStorageFamily 1.6
    com.apple.iokit.IODVDStorageFamily 1.6
    com.apple.iokit.IOCDStorageFamily 1.6.1
    com.apple.driver.XsanFilter 402.1
    com.apple.iokit.IOAHCISerialATAPI 1.2.6
    com.apple.iokit.IOSCSIArchitectureModelFamily 2.6.8
    com.apple.iokit.IOFireWireFamily 4.2.6
    com.apple.iokit.IOUSBUserClient 4.2.4
    com.apple.iokit.IONetworkingFamily 1.10
    com.apple.iokit.IOAHCIFamily 2.0.6
    com.apple.iokit.IOUSBFamily 4.2.4
    com.apple.driver.AppleEFIRuntime 1.4.0
    com.apple.iokit.IOHIDFamily 1.6.6
    com.apple.iokit.IOSMBusFamily 1.1
    com.apple.kext.AppleMatch 1.0.0d1
    com.apple.security.TMSafetyNet 6
    com.apple.driver.DiskImages 289
    com.apple.iokit.IOStorageFamily 1.6.3
    com.apple.driver.AppleACPIPlatform 1.3.6
    com.apple.iokit.IOPCIFamily 2.6.5
    com.apple.iokit.IOACPIFamily 1.3.0
    Model: iMac11,3, BootROM IM112.0057.B00, 4 processors, Intel Core i7, 2.93 GHz, 16 GB, SMC 1.59f2
    Graphics: ATI Radeon HD 5750, ATI Radeon HD 5750, PCIe, 1024 MB
    Memory Module: global_name
    AirPort: spairport_wireless_card_type_airport_extreme (0x168C, 0x8F), Atheros 9280: 2.1.14.6
    Bluetooth: Version 2.4.5f3, 2 service, 19 devices, 1 incoming serial ports
    Network Service: AirPort, AirPort, en1
    Serial ATA Device: SAMSUNG HD103SJ, 931.51 GB
    Serial ATA Device: OPTIARC DVD RW AD-5680H
    USB Device: Hub, 0x0424 (SMSC), 0x2514, 0xfa100000 / 2
    USB Device: My Book, 0x1058 (Western Digital Technologies, Inc.), 0x1100, 0xfa130000 / 5
    USB Device: BRCM2046 Hub, 0x0a5c (Broadcom Corp.), 0x4500, 0xfa110000 / 4
    USB Device: Bluetooth USB Host Controller, 0x05ac (Apple Inc.), 0x8215, 0xfa111000 / 8
    USB Device: Internal Memory Card Reader, 0x05ac (Apple Inc.), 0x8403, 0xfa120000 / 3
    USB Device: Hub, 0x0424 (SMSC), 0x2514, 0xfd100000 / 2
    USB Device: CTH-460, 0x056a (WACOM Co., Ltd.), 0x00d1, 0xfd130000 / 6
    USB Device: SpaceNavigator, 0x046d (Logitech Inc.), 0xc626, 0xfd140000 / 5
    USB Device: IR Receiver, 0x05ac (Apple Inc.), 0x8242, 0xfd120000 / 4
    USB Device: Built-in iSight, 0x05ac (Apple Inc.), 0x8502, 0xfd110000 / 3
     
  2. Razorhog macrumors 65816

    Razorhog

    Joined:
    Sep 16, 2006
    Location:
    Arkansas
    #2
    What do you mean exactly by "Crash"? Can you still move the mouse? Beach ball of death? Any graphical glitches? Fans running loudly?

    You need to give more details.
     
  3. Mercsl thread starter macrumors newbie

    Joined:
    Dec 3, 2012
    #3
    Hi

    I get the grey curtain effect and the black box with white text telling me to restart the Mac.

    Mouse or keyboard do not respond, only thing I can do is press the start button on the rear of the screen.

    Fans are not running faster than normal
     

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