iMac dead?

Discussion in 'iMac' started by macbanda, Jun 29, 2016.

  1. macbanda macrumors member

    Joined:
    Aug 22, 2008
    #1
    I have a 2012 iMac 27" and it recently started a problem where the screen would all of a sudden go into a white screen. Lately, it will make a "cracking" sound before it either turns off or attempt to reboot. Usually it will only last a few minutes, 20 minutes tops, functioning normally.
    Does this sound like a software or a hardware problem? any advice will be greatly appreciated.
     
  2. varian55zx, Jun 29, 2016
    Last edited: Jun 29, 2016

    varian55zx macrumors 6502a

    varian55zx

    Joined:
    May 10, 2012
    Location:
    San Francisco
    #2
    Cracking sound? Hope it isn't about time for the scrap heap.

    I think if the hardware is making a noise it makes sense to reason it would be a hardware problem.
     
  3. maflynn Moderator

    maflynn

    Staff Member

    Joined:
    May 3, 2009
    Location:
    Boston
    #3
    That definitely sounds like a hardware issue, and not software. Backup your data just to be safe, and take it into Apple for them to have a look and/or repair.
     
  4. macbanda thread starter macrumors member

    Joined:
    Aug 22, 2008
    #4
    Thank you for the feedback.
     
  5. havokalien macrumors 6502a

    havokalien

    Joined:
    Apr 27, 2006
    Location:
    Kelso, Wa
    #5
    Sounds like graphic card failure, suggest backup and possible Apple store to see if it falls under recall/repair quick. Be sweet and nice and keep asking for someone higher in the food chain until they give in, and they will.
     
  6. macbanda thread starter macrumors member

    Joined:
    Aug 22, 2008
    #6
    Great lead! Thanks
     

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