iMac dead?

Discussion in 'iMac' started by macbanda, Jun 29, 2016.

  1. macbanda macrumors member

    Aug 22, 2008
    I have a 2012 iMac 27" and it recently started a problem where the screen would all of a sudden go into a white screen. Lately, it will make a "cracking" sound before it either turns off or attempt to reboot. Usually it will only last a few minutes, 20 minutes tops, functioning normally.
    Does this sound like a software or a hardware problem? any advice will be greatly appreciated.
  2. varian55zx, Jun 29, 2016
    Last edited: Jun 29, 2016

    varian55zx macrumors 6502a


    May 10, 2012
    San Francisco
    Cracking sound? Hope it isn't about time for the scrap heap.

    I think if the hardware is making a noise it makes sense to reason it would be a hardware problem.
  3. maflynn Moderator


    Staff Member

    May 3, 2009
    That definitely sounds like a hardware issue, and not software. Backup your data just to be safe, and take it into Apple for them to have a look and/or repair.
  4. macbanda thread starter macrumors member

    Aug 22, 2008
    Thank you for the feedback.
  5. havokalien macrumors 6502a


    Apr 27, 2006
    Kelso, Wa
    Sounds like graphic card failure, suggest backup and possible Apple store to see if it falls under recall/repair quick. Be sweet and nice and keep asking for someone higher in the food chain until they give in, and they will.
  6. macbanda thread starter macrumors member

    Aug 22, 2008
    Great lead! Thanks

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