Hey guys, I'm writing on a friends behalf about an iMac order he placed. He ordered the CTO i7 shortly before the refresh (beginning of June), and by the time of the refresh, it still hadn't arrived. Apple agreed to cancel his order and send the refreshed machine and he just received his unit a few days ago. He ordered through a reseller and bought it on finance. Now, he wants to know if he has a case for a legitimate complaint: 1) He is 3 months down on the 12 month interest free arrangement he had 2) The computer took 2 and a half months (!) to arrive 3) Up until the refresh, he was still waiting on an Apple 'component shortage' I received my new iMac before him so I have no idea why it took Apple so long to build his. What do you guys think?