So I have a 2013 27" iMac and the hard drive just crashed (I know, I should have been backing up) I brought it into the apple store and they said, "Yes, a range of these iMacs have faulty hard drives put in during the assembly line process." So they said they have a free repair program but in order to use it, they will not give me the damaged hard drive back so that I can try to send it to a specialist to try to recover ALL of my digital life. I either lose the damaged hard drive with my data or I spend $340 to just pay for a new hard drive and keep the old one. I don't understand what apple wants to do with my damaged hard drive or why it's so valuable to them. A free hard drive replacement seems generous enough, but not when they were aware the hard drives were faulty and they screw up on their quality control. So here are my two options: 1. Bring my iMac into apple store to get the hard drive repaired for free and lose all hope of recovering any of my documents. 2. Pay apple $340 to repair the hard drive and then pay a data recovery specialist $2000 to recover my data. Neither of these options seem fair given the circumstances. I've never been this miserable with apple.