iMac Fell off desk, won't get past booting screen

Discussion in 'iMac' started by JonathanMX, Aug 19, 2014.

  1. JonathanMX macrumors newbie

    Joined:
    Aug 19, 2014
    #1
    So today my late 2009 iMac 21.5" iMac fell from my desk and the glass fell off. I managed to put it back on as it is magnetic but when i tried using it it froze and both keyboard and mouse didn't work with the computer. I turned it off manually and once I booted again I didn't get past the apple logo for about 15 minutes. It then changed to the "#" or "no"symbol. Any help as to what is going on? Can it be fixed? And will I lose my files?

    Thanks!
     
  2. thedeske macrumors 6502a

    Joined:
    Feb 17, 2013
    #2
    It's possible something is loose. You'd need to open it to find out.
    Try booting an external clone.
     
  3. Joebrown macrumors member

    Joined:
    Aug 2, 2014
    #3
    This might be a long shot but do you have any external hard drives or otherwise plugged in? If so try unplugging them and trying it again
     
  4. chevelleguy3 macrumors regular

    Joined:
    Apr 24, 2013
    Location:
    Mckinney, TX
    #4
    Was the iMac powered on when it fell?

    It sounds to me like the hard drive is bad. Hard drives do not like sudden movements or drops whether they are on or off.

    If the hard drive is bad, your data is most likely gone as well. Hope you had a backup.
     
  5. JonathanMX thread starter macrumors newbie

    Joined:
    Aug 19, 2014
    #5
    The iMac was on when it fell, and I managed to get it past the boot screen and now it sent me to disk utilities and it won't repair the main HD. I believe something is loose inside because whenever I move it I hear something move inside. I'll be opening it to see what's going on. Thanks for the feedback!
     
  6. Captain.Slow macrumors newbie

    Joined:
    Jun 7, 2014
    Location:
    Chester, England
    #6
    Have you checked to see if the RAM is seated correctly?

    I've come across Mac's before that have displayed similar symptons to what you describe, which ended up being caused by dodgy RAM.

    Just a thought :)
     
  7. JonathanMX thread starter macrumors newbie

    Joined:
    Aug 19, 2014
    #7
    Thanks for the idea! Tried it, still sending me to OS X Utilities. I think I'm just taking it to my local apple store this evening. :)
     
  8. poematik13 macrumors 6502a

    Joined:
    Jun 5, 2014
  9. Ipadilac macrumors member

    Ipadilac

    Joined:
    Feb 18, 2013
    Location:
    Minnesota
    #9
    well, that sucks it fell and all.. but I have to wonder.. how did your iMac fall off the desk?
     
  10. Fishrrman macrumors G4

    Joined:
    Feb 20, 2009
    #10
    An additional suggestion (and yes, it's a serious one):
    In the future, perhaps you need a desk that will support the iMac somewhat more securely.....
     
  11. JohnPi314 macrumors member

    JohnPi314

    Joined:
    Jun 27, 2014
    Location:
    California
    #11
    When you get it fixed, secure it with one of these:
     

    Attached Files:

  12. JohnPi314 macrumors member

    JohnPi314

    Joined:
    Jun 27, 2014
    Location:
    California
    #12
    I;m guessing it had something to do with beer or vodka.:p
     

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