Hi there,
my iMac 27 inch late 2013 is not waking up from sleep properly. Since Saturday night when going to sleep, it does either come up with a black screen (back light though) or with the login screen, but no possibilty to enter the password. I already tried a reinstall (without deleting the data), run the diagnostics test (No results) and SCM Reset etc . I also removed my extra RAM, because I thought it may have something to do with. But nothing helped.
Maybe it does have something to do with the High Sierra update I did last week. I've read around several forums on the web and some people have a similar error since Sierra, but were able to fix it by deactivating the hard drive going into sleep. In my case that did not help.
I hope somebody can help me. I'm really frustrated and I don't know what else to do. (especially cause I'm in my finals week)
Thanks a lot!
Here is a crash report from last night. The Mac went into sleep mode and apparently crashed. The error message says it does have something to do with the HDD.
Anonymous UUID: ADB52654-624E-9B3B-C729-11897CCB4807
Wed Feb 14 00:03:40 2018
*** Panic Report ***
panic(cpu 2 caller 0xffffff801870fff0): initproc exited -- exit reason namespace 2 subcode 0xa description: none
Thread 2 crashed
RAX: 0x00007fffce05f410, RBX: 0x0000700002def380, RCX: 0x0000000000000000, RDX: 0x0000700002def1f8
RSP: 0x0000700002def180, RBP: 0x0000700002def220, RSI: 0x0000000000022f19, RDI: 0x0000700002def230
R8: 0xffffffff00000000, R9: 0x00000000ffffff00, R10: 0x0000010000000000, R11: 0x0000000000002c00
R12: 0x00007f896b400020, R13: 0x0000000000000000, R14: 0x0000700002def358, R15: 0x00007f896b400030
RFL: 0x0000000000010202, RIP: 0x00007fff508d6098, CS: 0x000000000000002b, SS: 0x0000000000000023
Thread 0: 0xffffff802ecc5780
0x00007fff50a0f2fa
0x00007fff50891c58
0x0000000000000000
Thread 1: 0xffffff803d198c70
0x00007fff50a10882
0x00007fff50898e76
0x00007fff50888018
0x00007fff5089a06f
0x00007fff5088d0fd
0x00007fff5089af02
0x00007fff5089ed16
0x00007fff50b4a033
0x00007fff50b49c4d
0x0000000000000000
Thread 2: 0xffffff8043c61b40
0x00007fff508d6098
0x00007fff508c8df2
0x00007fff508cbb53
0x00007fff508cc3fd
0x00007fff508c7ea6
0x00007fff508c8909
0x00007fff508c8d96
0x00007fff508ce1eb
0x00007fff5092076c
0x000000010aaeff19
0x000000010aaffb5b
0x00007fff50885d50
0x00007fff50898e76
0x00007fff50888018
0x00007fff5089a06f
0x00007fff5088d0fd
0x00007fff5089af02
0x00007fff5089ed16
0x00007fff50b4a033
0x00007fff50b49c4d
0x0000000000000000
Thread 3: 0xffffff803da44ed0
0x00007fff50b49c40
Thread 4: 0xffffff8031b0fed0
0x00007fff50a056f6
0x000000010aafc754
0x00007fff5089be03
0x00007fff50885d50
0x00007fff5089a20c
0x00007fff5088d0fd
0x00007fff5089af02
0x00007fff5089ed16
0x00007fff50b4a033
0x00007fff50b49c4d
0x0000000000000000
Mac OS version:
17D47
Kernel version:
Darwin Kernel Version 17.4.0: Sun Dec 17 09:19:54 PST 2017; root:xnu-4570.41.2~1/RELEASE_X86_64
Kernel UUID: 18D901F1-4A03-3FF1-AE34-C26B2732F13C
System model name: iMac14,2 (Mac-27ADBB7B4CEE8E61)
Root disk errors: "Could not recover SATA HDD after 5 attempts. Terminating."
Thanks a lot in advance!
[doublepost=1518587897][/doublepost]I also ran an EtreCheck. It came up with the following results:
EtreCheck version: 3.4.7 (461)
Report generated 2018-02-14 06:56:07
Download EtreCheck from https://etrecheck.com
Runtime: 3:11
Performance: Good
Click the [Lookup] links for more information from Apple Support Communities.
Click the [Details] links for more information about that line.
Click the [Clean up] link to delete unused files.
Problem: Other problem
Description:
Mac does not wake up from sleep, crashes during sleep. It maybe an issue connected to the High Sierra update, but I can’t rule out hardware failure.
Hardware Information: ⓘ
iMac (27-inch, Late 2013)
[Technical Specifications] - [User Guide] - [Warranty & Service]
iMac - model: iMac14,2
1 3,2 GHz Intel Core i5 (i5-4570) CPU: 4-core
8 GB RAM Upgradeable - [Instructions]
BANK 0/DIMM0
4 GB DDR3 1600 MHz ok
BANK 1/DIMM0
4 GB DDR3 1600 MHz ok
BANK 0/DIMM1
Empty
BANK 1/DIMM1
Empty
Handoff/Airdrop2: supported
Wireless: en1: Unknown
iCloud Quota: 2.82 GB available
Video Information: ⓘ
NVIDIA GeForce GT 755M - VRAM: 1 GB
iMac 2560 x 1440
Disk Information: ⓘ
APPLE HDD ST1000DM003 disk0: (1 TB) (Rotational)
[Show SMART report]
EFI (disk0s1 - MS-DOS FAT32) <not mounted> [EFI]: 210 MB
Macintosh HD (disk0s2 - Journaled HFS+) / [Startup]: 800.00 GB (281.10 GB free)
Recovery HD (disk0s3 - Journaled HFS+) <not mounted> [Recovery]: 650 MB
BOOTCAMP (disk0s4 - NTFS) /Volumes/BOOTCAMP : 198.87 GB (83.16 GB free)
(disk0s5) <not mounted> : 472 MB
USB Information: ⓘ
USB30Bus
Apple Inc. BRCM20702 Hub
Apple Inc. Bluetooth USB Host Controller
Apple Inc. FaceTime HD Camera (Built-in)
Logitech USB-PS/2 Optical Mouse
Thunderbolt Information: ⓘ
Apple Inc. thunderbolt_bus
System Software: ⓘ
macOS High Sierra 10.13.3 (17D47) - Time since boot: about 6 hours
Gatekeeper: ⓘ
Mac App Store and identified developers
Clean up: ⓘ
/Library/LaunchDaemons/jp.co.canon.MasterInstaller.plist
/Library/PrivilegedHelperTools/jp.co.canon.MasterInstaller
Executable not found!
~/Library/LaunchAgents/com.google.Chrome.framework.plist
/Applications/Google Chrome.app/Contents/Versions/59.0.3071.115/Google Chrome Helper.app/Contents/MacOS/Google Chrome Helper --type=service
Executable not found!
~/Library/LaunchAgents/com.spotify.webhelper.plist
~/Library/Application Support/Spotify/SpotifyWebHelper
Executable not found!
~/Library/LaunchAgents/org.virtualbox.vboxwebsrv.plist
/Applications/VirtualBox.app/Contents/MacOS/vboxwebsrv
Executable not found!
4 orphan files found. [Clean up]
Kernel Extensions: ⓘ
/Applications/Smart Switch/SmartSwitch.app
[not loaded] com.devguru.driver.SamsungACMControl (1.4.42 - SDK 10.6) [Lookup]
[not loaded] com.devguru.driver.SamsungACMData (1.4.42 - SDK 10.6) [Lookup]
[not loaded] com.devguru.driver.SamsungComposite (1.4.42 - SDK 10.6) [Lookup]
[not loaded] com.devguru.driver.SamsungMTP (1.4.42 - SDK 10.5) [Lookup]
[not loaded] com.devguru.driver.SamsungSerial (1.4.42 - SDK 10.6) [Lookup]
/System/Library/Extensions
[not loaded] com.dvdfab.kext.fabio (1.0) [Lookup]
[not loaded] com.rim.driver.BlackBerryUSBDriverInt (0.0.97) [Lookup]
[not loaded] com.rim.driver.BlackBerryUSBDriverVSP (0.0.97) [Lookup]
[loaded] com.squirrels.airparrot.framebuffer (1.6 - SDK 10.8) [Lookup]
[loaded] com.squirrels.driver.AirParrotSpeakers (1.8 - SDK 10.8) [Lookup]
System Launch Agents: ⓘ
[not loaded] 9 Apple tasks
[loaded] 171 Apple tasks
[running] 110 Apple tasks
System Launch Daemons: ⓘ
[not loaded] 37 Apple tasks
[loaded] 186 Apple tasks
[running] 109 Apple tasks
Launch Agents: ⓘ
[failed] com.adobe.ARMDCHelper.cc24aef4a1b90ed56a725c38014c95072f92651fb65e1bf9c8e43c37a23d420d.plist (Adobe Systems, Inc. - installed 2017-01-10) [Lookup]
[failed] com.google.keystone.agent.plist (Google, Inc. - installed 2017-09-28) [Lookup]
[loaded] com.microsoft.update.agent.plist (Microsoft Corporation - installed 2018-01-24) [Lookup]
[not loaded] com.oracle.java.Java-Updater.plist (? 0 ? - installed (null)) [Lookup]
[running] com.rim.BBAlbumArtCacher.plist (Research in Motion Limited - installed 2013-06-25) [Lookup]
[running] com.rim.BBLaunchAgent.plist (? dcf2726d 325bafa3 - installed 2015-08-20) [Lookup]
[not loaded] ss_conn_service (? 468ef167 ? - installed 2016-11-18) [Lookup]
Launch Daemons: ⓘ
[loaded] com.adobe.ARMDC.Communicator.plist (Adobe Systems, Inc. - installed 2017-01-10) [Lookup]
[loaded] com.adobe.ARMDC.SMJobBlessHelper.plist (Adobe Systems, Inc. - installed 2017-01-10) [Lookup]
[failed] com.adobe.fpsaud.plist (? 2afb3af7 6cf41d3c - installed 2016-04-16) [Lookup]
[running] com.devguru.ssconnservice.plist (? 51f4c13e 468ef167 - installed 2016-11-18) [Lookup]
[loaded] com.google.keystone.daemon.plist (Google, Inc. - installed 2017-10-13) [Lookup]
[loaded] com.malwarebytes.HelperTool.plist (Malwarebytes Corporation - installed 2017-06-06) [Lookup]
[loaded] com.microsoft.autoupdate.helper.plist (Microsoft Corporation - installed 2018-01-24) [Lookup]
[loaded] com.microsoft.office.licensingV2.helper.plist (Microsoft Corporation - installed 2017-01-07) [Lookup]
[not loaded] com.oracle.java.Helper-Tool.plist (? 0 ? - installed (null)) [Lookup]
[running] com.rim.BBDaemon.plist (? 9f895e8a b21e1422 - installed 2013-06-25) [Lookup]
[loaded] jp.co.canon.MasterInstaller.plist (? d0637166 0 - installed 2017-08-15) [Lookup] - /Library/PrivilegedHelperTools/jp.co.canon.MasterInstaller: Executable not found!
[not loaded] org.virtualbox.startup.plist (? 0 ? - installed (null)) [Lookup]
User Launch Agents: ⓘ
[loaded] com.dropbox.DropboxMacUpdate.agent.plist (Dropbox, Inc. - installed 2017-08-11) [Lookup]
[failed] com.google.Chrome.framework.plist (? 886f5717 0 - installed 2017-08-13) [Lookup] - /Applications/Google Chrome.app/Contents/Versions/59.0.3071.115/Google Chrome Helper.app/Contents/MacOS/Google Chrome Helper: Executable not found!
[loaded] com.skype.skype.shareagent.plist (Skype Communications S.a.r.l - installed 2018-02-10) [Lookup]
[failed] com.spotify.webhelper.plist (? 3209d17b 0 - installed 2016-08-03) [Lookup] - ~/Library/Application Support/Spotify/SpotifyWebHelper: Executable not found!
[loaded] com.valvesoftware.steamclean.plist (? 459b18a2 a9524458 - installed 2016-09-14) [Lookup]
[not loaded] org.virtualbox.vboxwebsrv.plist (? e782d02b 0 - installed 2015-02-07) [Lookup] - /Applications/VirtualBox.app/Contents/MacOS/vboxwebsrv: Executable not found!
User Login Items: ⓘ
fuspredownloader Programm - Hidden
(~/Library/Application Support/.FUS/fuspredownloader.app)
OneDrive Launcher SMLoginItem - Hidden (Apple, Inc. - installed 2018-02-03)
(/Applications/OneDrive.app/Contents/Library/LoginItems/OneDrive Launcher.app)
CIJSULAgent SMLoginItem - Hidden (Canon Inc. - installed 2017-08-15)
(/Applications/Canon Utilities/IJ Scan Utility/Canon IJ Scan Utility Lite.app/Contents/Library/LoginItems/CIJSULAgent.app)
CIJSUAgent SMLoginItem - Hidden (Canon Inc. - installed 2017-08-15)
(/Applications/Canon Utilities/IJ Scan Utility/Canon IJ Scan Utility2.app/Contents/Library/LoginItems/CIJSUAgent.app)
Photo Stream URL SMLoginItem - Hidden (Apple, Inc. - installed 2015-03-24)
(/Applications/iPhoto.app/Contents/Library/LoginItems/PhotoStreamAgent.app)
Internet Plug-ins: ⓘ
AdobePDFViewerNPAPI: 17.012.20098 (installed 2018-02-13) [Lookup]
FlashPlayer-10.6: 21.0.0.226 (installed 2016-04-22) [Lookup]
QuickTime Plugin: 7.7.3 (installed 2018-01-19)
AdobePDFViewer: 18.011.20036 (installed 2018-02-13) [Lookup]
Flash Player: 21.0.0.226 (installed 2016-04-22) Outdated! Update
Google Earth Web Plug-in: 7.1 (installed 2015-10-08) [Lookup]
Safari Extensions: ⓘ
[enabled] Save to Pocket - Read It Later, Inc. - http://getpocket.com/ (installed 2015-11-07)
3rd Party Preference Panes: ⓘ
Flash Player (installed 2016-04-16) [Lookup]
Time Machine: ⓘ
Skip System Files: NO
Mobile backups: OFF
Auto backup: NO - Auto backup turned off
Volumes being backed up:
Macintosh HD: Disk size: 800.00 GB Disk used: 518.90 GB
Destinations:
Externe Festplatte [Local]
Total size: 998.81 GB
Total number of backups: 5
Oldest backup: 18.07.16, 21:45
Last backup: 13.02.18, 17:52
Size of backup disk: Too small
Backup size 998.81 GB < (Disk used 518.90 GB X 3)
Top Processes by CPU: ⓘ
32% WindowServer
23% Google Chrome Helper
17% Google Chrome Helper
17% Google Chrome
5% kernel_task
Top Processes by Memory: ⓘ
890 MB kernel_task
400 MB Google Chrome
254 MB Google Chrome Helper
215 MB Google Chrome Helper
153 MB mds_stores
Top Processes by Network Use: ⓘ
Input Output Process name
36 KB 16 KB mDNSResponder
10 KB 15 KB apsd
20 KB 4 KB OneDrive
7 KB 2 KB cloudd
810 B 558 B netbiosd
Top Processes by Energy Use: ⓘ
6.92 Google Chrome
6.66 ss_conn_service
5.66 WindowServer
4.56 Google Chrome Helper
2.62 Google Chrome Helper
Virtual Memory Information: ⓘ
1.72 GB Available RAM
21 MB Free RAM
6.28 GB Used RAM
1.70 GB Cached files
10 MB Swap Used
Software installs (last 30 days): ⓘ
Microsoft OneNote for Mac: (installed 2018-01-19)
Microsoft Excel for Mac: (installed 2018-01-19)
Microsoft Outlook for Mac: (installed 2018-01-19)
Microsoft Word for Mac: (installed 2018-01-20)
Microsoft PowerPoint for Mac: (installed 2018-01-21)
Microsoft AutoUpdate: (installed 2018-01-24)
Microsoft Word for Mac: (installed 2018-01-29)
Microsoft PowerPoint for Mac: (installed 2018-01-29)
Microsoft PowerPoint for Mac: (installed 2018-01-29)
OneDrive: 17.3.7294 (installed 2018-02-03)
Adobe Acrobat Reader DC (18.009.20050): (installed 2018-02-04)
Pocket: 1.7 (installed 2018-02-04)
Microsoft Outlook for Mac: (installed 2018-02-06)
Microsoft Excel for Mac: (installed 2018-02-06)
Pocket: 1.7.1 (installed 2018-02-08)
Microsoft Word for Mac: (installed 2018-02-12)
Microsoft PowerPoint for Mac: (installed 2018-02-12)
Microsoft Outlook for Mac: (installed 2018-02-13)
Microsoft PowerPoint for Mac: (installed 2018-02-13)
Microsoft Excel for Mac: (installed 2018-02-13)
Microsoft OneNote for Mac: (installed 2018-02-13)
Microsoft Word for Mac: (installed 2018-02-13)
Adobe Acrobat Reader DC (18.011.20036): (installed 2018-02-13)
Install information may not be complete.
Diagnostics Events (last 3 days for minor events): ⓘ
2018-02-14 00:03:41 Kernel Panic [Open] [Details]
3rd Party Kernel Extensions: None
2018-02-14 00:02:49 Last shutdown cause: 3 - Hard shutdown
2018-02-13 17:26:52 Microsoft OneNote.app High CPU use [Open] [Details]
2018-02-13 17:06:08 OpenOffice.app Crash [Open]
2018-02-13 11:49:36 Microsoft PowerPoint.app Crash [Open]
Cause: objc_msgSend() selector name: count
my iMac 27 inch late 2013 is not waking up from sleep properly. Since Saturday night when going to sleep, it does either come up with a black screen (back light though) or with the login screen, but no possibilty to enter the password. I already tried a reinstall (without deleting the data), run the diagnostics test (No results) and SCM Reset etc . I also removed my extra RAM, because I thought it may have something to do with. But nothing helped.
Maybe it does have something to do with the High Sierra update I did last week. I've read around several forums on the web and some people have a similar error since Sierra, but were able to fix it by deactivating the hard drive going into sleep. In my case that did not help.
I hope somebody can help me. I'm really frustrated and I don't know what else to do. (especially cause I'm in my finals week)
Thanks a lot!
Here is a crash report from last night. The Mac went into sleep mode and apparently crashed. The error message says it does have something to do with the HDD.
Anonymous UUID: ADB52654-624E-9B3B-C729-11897CCB4807
Wed Feb 14 00:03:40 2018
*** Panic Report ***
panic(cpu 2 caller 0xffffff801870fff0): initproc exited -- exit reason namespace 2 subcode 0xa description: none
Thread 2 crashed
RAX: 0x00007fffce05f410, RBX: 0x0000700002def380, RCX: 0x0000000000000000, RDX: 0x0000700002def1f8
RSP: 0x0000700002def180, RBP: 0x0000700002def220, RSI: 0x0000000000022f19, RDI: 0x0000700002def230
R8: 0xffffffff00000000, R9: 0x00000000ffffff00, R10: 0x0000010000000000, R11: 0x0000000000002c00
R12: 0x00007f896b400020, R13: 0x0000000000000000, R14: 0x0000700002def358, R15: 0x00007f896b400030
RFL: 0x0000000000010202, RIP: 0x00007fff508d6098, CS: 0x000000000000002b, SS: 0x0000000000000023
Thread 0: 0xffffff802ecc5780
0x00007fff50a0f2fa
0x00007fff50891c58
0x0000000000000000
Thread 1: 0xffffff803d198c70
0x00007fff50a10882
0x00007fff50898e76
0x00007fff50888018
0x00007fff5089a06f
0x00007fff5088d0fd
0x00007fff5089af02
0x00007fff5089ed16
0x00007fff50b4a033
0x00007fff50b49c4d
0x0000000000000000
Thread 2: 0xffffff8043c61b40
0x00007fff508d6098
0x00007fff508c8df2
0x00007fff508cbb53
0x00007fff508cc3fd
0x00007fff508c7ea6
0x00007fff508c8909
0x00007fff508c8d96
0x00007fff508ce1eb
0x00007fff5092076c
0x000000010aaeff19
0x000000010aaffb5b
0x00007fff50885d50
0x00007fff50898e76
0x00007fff50888018
0x00007fff5089a06f
0x00007fff5088d0fd
0x00007fff5089af02
0x00007fff5089ed16
0x00007fff50b4a033
0x00007fff50b49c4d
0x0000000000000000
Thread 3: 0xffffff803da44ed0
0x00007fff50b49c40
Thread 4: 0xffffff8031b0fed0
0x00007fff50a056f6
0x000000010aafc754
0x00007fff5089be03
0x00007fff50885d50
0x00007fff5089a20c
0x00007fff5088d0fd
0x00007fff5089af02
0x00007fff5089ed16
0x00007fff50b4a033
0x00007fff50b49c4d
0x0000000000000000
Mac OS version:
17D47
Kernel version:
Darwin Kernel Version 17.4.0: Sun Dec 17 09:19:54 PST 2017; root:xnu-4570.41.2~1/RELEASE_X86_64
Kernel UUID: 18D901F1-4A03-3FF1-AE34-C26B2732F13C
System model name: iMac14,2 (Mac-27ADBB7B4CEE8E61)
Root disk errors: "Could not recover SATA HDD after 5 attempts. Terminating."
Thanks a lot in advance!
[doublepost=1518587897][/doublepost]I also ran an EtreCheck. It came up with the following results:
EtreCheck version: 3.4.7 (461)
Report generated 2018-02-14 06:56:07
Download EtreCheck from https://etrecheck.com
Runtime: 3:11
Performance: Good
Click the [Lookup] links for more information from Apple Support Communities.
Click the [Details] links for more information about that line.
Click the [Clean up] link to delete unused files.
Problem: Other problem
Description:
Mac does not wake up from sleep, crashes during sleep. It maybe an issue connected to the High Sierra update, but I can’t rule out hardware failure.
Hardware Information: ⓘ
iMac (27-inch, Late 2013)
[Technical Specifications] - [User Guide] - [Warranty & Service]
iMac - model: iMac14,2
1 3,2 GHz Intel Core i5 (i5-4570) CPU: 4-core
8 GB RAM Upgradeable - [Instructions]
BANK 0/DIMM0
4 GB DDR3 1600 MHz ok
BANK 1/DIMM0
4 GB DDR3 1600 MHz ok
BANK 0/DIMM1
Empty
BANK 1/DIMM1
Empty
Handoff/Airdrop2: supported
Wireless: en1: Unknown
iCloud Quota: 2.82 GB available
Video Information: ⓘ
NVIDIA GeForce GT 755M - VRAM: 1 GB
iMac 2560 x 1440
Disk Information: ⓘ
APPLE HDD ST1000DM003 disk0: (1 TB) (Rotational)
[Show SMART report]
EFI (disk0s1 - MS-DOS FAT32) <not mounted> [EFI]: 210 MB
Macintosh HD (disk0s2 - Journaled HFS+) / [Startup]: 800.00 GB (281.10 GB free)
Recovery HD (disk0s3 - Journaled HFS+) <not mounted> [Recovery]: 650 MB
BOOTCAMP (disk0s4 - NTFS) /Volumes/BOOTCAMP : 198.87 GB (83.16 GB free)
(disk0s5) <not mounted> : 472 MB
USB Information: ⓘ
USB30Bus
Apple Inc. BRCM20702 Hub
Apple Inc. Bluetooth USB Host Controller
Apple Inc. FaceTime HD Camera (Built-in)
Logitech USB-PS/2 Optical Mouse
Thunderbolt Information: ⓘ
Apple Inc. thunderbolt_bus
System Software: ⓘ
macOS High Sierra 10.13.3 (17D47) - Time since boot: about 6 hours
Gatekeeper: ⓘ
Mac App Store and identified developers
Clean up: ⓘ
/Library/LaunchDaemons/jp.co.canon.MasterInstaller.plist
/Library/PrivilegedHelperTools/jp.co.canon.MasterInstaller
Executable not found!
~/Library/LaunchAgents/com.google.Chrome.framework.plist
/Applications/Google Chrome.app/Contents/Versions/59.0.3071.115/Google Chrome Helper.app/Contents/MacOS/Google Chrome Helper --type=service
Executable not found!
~/Library/LaunchAgents/com.spotify.webhelper.plist
~/Library/Application Support/Spotify/SpotifyWebHelper
Executable not found!
~/Library/LaunchAgents/org.virtualbox.vboxwebsrv.plist
/Applications/VirtualBox.app/Contents/MacOS/vboxwebsrv
Executable not found!
4 orphan files found. [Clean up]
Kernel Extensions: ⓘ
/Applications/Smart Switch/SmartSwitch.app
[not loaded] com.devguru.driver.SamsungACMControl (1.4.42 - SDK 10.6) [Lookup]
[not loaded] com.devguru.driver.SamsungACMData (1.4.42 - SDK 10.6) [Lookup]
[not loaded] com.devguru.driver.SamsungComposite (1.4.42 - SDK 10.6) [Lookup]
[not loaded] com.devguru.driver.SamsungMTP (1.4.42 - SDK 10.5) [Lookup]
[not loaded] com.devguru.driver.SamsungSerial (1.4.42 - SDK 10.6) [Lookup]
/System/Library/Extensions
[not loaded] com.dvdfab.kext.fabio (1.0) [Lookup]
[not loaded] com.rim.driver.BlackBerryUSBDriverInt (0.0.97) [Lookup]
[not loaded] com.rim.driver.BlackBerryUSBDriverVSP (0.0.97) [Lookup]
[loaded] com.squirrels.airparrot.framebuffer (1.6 - SDK 10.8) [Lookup]
[loaded] com.squirrels.driver.AirParrotSpeakers (1.8 - SDK 10.8) [Lookup]
System Launch Agents: ⓘ
[not loaded] 9 Apple tasks
[loaded] 171 Apple tasks
[running] 110 Apple tasks
System Launch Daemons: ⓘ
[not loaded] 37 Apple tasks
[loaded] 186 Apple tasks
[running] 109 Apple tasks
Launch Agents: ⓘ
[failed] com.adobe.ARMDCHelper.cc24aef4a1b90ed56a725c38014c95072f92651fb65e1bf9c8e43c37a23d420d.plist (Adobe Systems, Inc. - installed 2017-01-10) [Lookup]
[failed] com.google.keystone.agent.plist (Google, Inc. - installed 2017-09-28) [Lookup]
[loaded] com.microsoft.update.agent.plist (Microsoft Corporation - installed 2018-01-24) [Lookup]
[not loaded] com.oracle.java.Java-Updater.plist (? 0 ? - installed (null)) [Lookup]
[running] com.rim.BBAlbumArtCacher.plist (Research in Motion Limited - installed 2013-06-25) [Lookup]
[running] com.rim.BBLaunchAgent.plist (? dcf2726d 325bafa3 - installed 2015-08-20) [Lookup]
[not loaded] ss_conn_service (? 468ef167 ? - installed 2016-11-18) [Lookup]
Launch Daemons: ⓘ
[loaded] com.adobe.ARMDC.Communicator.plist (Adobe Systems, Inc. - installed 2017-01-10) [Lookup]
[loaded] com.adobe.ARMDC.SMJobBlessHelper.plist (Adobe Systems, Inc. - installed 2017-01-10) [Lookup]
[failed] com.adobe.fpsaud.plist (? 2afb3af7 6cf41d3c - installed 2016-04-16) [Lookup]
[running] com.devguru.ssconnservice.plist (? 51f4c13e 468ef167 - installed 2016-11-18) [Lookup]
[loaded] com.google.keystone.daemon.plist (Google, Inc. - installed 2017-10-13) [Lookup]
[loaded] com.malwarebytes.HelperTool.plist (Malwarebytes Corporation - installed 2017-06-06) [Lookup]
[loaded] com.microsoft.autoupdate.helper.plist (Microsoft Corporation - installed 2018-01-24) [Lookup]
[loaded] com.microsoft.office.licensingV2.helper.plist (Microsoft Corporation - installed 2017-01-07) [Lookup]
[not loaded] com.oracle.java.Helper-Tool.plist (? 0 ? - installed (null)) [Lookup]
[running] com.rim.BBDaemon.plist (? 9f895e8a b21e1422 - installed 2013-06-25) [Lookup]
[loaded] jp.co.canon.MasterInstaller.plist (? d0637166 0 - installed 2017-08-15) [Lookup] - /Library/PrivilegedHelperTools/jp.co.canon.MasterInstaller: Executable not found!
[not loaded] org.virtualbox.startup.plist (? 0 ? - installed (null)) [Lookup]
User Launch Agents: ⓘ
[loaded] com.dropbox.DropboxMacUpdate.agent.plist (Dropbox, Inc. - installed 2017-08-11) [Lookup]
[failed] com.google.Chrome.framework.plist (? 886f5717 0 - installed 2017-08-13) [Lookup] - /Applications/Google Chrome.app/Contents/Versions/59.0.3071.115/Google Chrome Helper.app/Contents/MacOS/Google Chrome Helper: Executable not found!
[loaded] com.skype.skype.shareagent.plist (Skype Communications S.a.r.l - installed 2018-02-10) [Lookup]
[failed] com.spotify.webhelper.plist (? 3209d17b 0 - installed 2016-08-03) [Lookup] - ~/Library/Application Support/Spotify/SpotifyWebHelper: Executable not found!
[loaded] com.valvesoftware.steamclean.plist (? 459b18a2 a9524458 - installed 2016-09-14) [Lookup]
[not loaded] org.virtualbox.vboxwebsrv.plist (? e782d02b 0 - installed 2015-02-07) [Lookup] - /Applications/VirtualBox.app/Contents/MacOS/vboxwebsrv: Executable not found!
User Login Items: ⓘ
fuspredownloader Programm - Hidden
(~/Library/Application Support/.FUS/fuspredownloader.app)
OneDrive Launcher SMLoginItem - Hidden (Apple, Inc. - installed 2018-02-03)
(/Applications/OneDrive.app/Contents/Library/LoginItems/OneDrive Launcher.app)
CIJSULAgent SMLoginItem - Hidden (Canon Inc. - installed 2017-08-15)
(/Applications/Canon Utilities/IJ Scan Utility/Canon IJ Scan Utility Lite.app/Contents/Library/LoginItems/CIJSULAgent.app)
CIJSUAgent SMLoginItem - Hidden (Canon Inc. - installed 2017-08-15)
(/Applications/Canon Utilities/IJ Scan Utility/Canon IJ Scan Utility2.app/Contents/Library/LoginItems/CIJSUAgent.app)
Photo Stream URL SMLoginItem - Hidden (Apple, Inc. - installed 2015-03-24)
(/Applications/iPhoto.app/Contents/Library/LoginItems/PhotoStreamAgent.app)
Internet Plug-ins: ⓘ
AdobePDFViewerNPAPI: 17.012.20098 (installed 2018-02-13) [Lookup]
FlashPlayer-10.6: 21.0.0.226 (installed 2016-04-22) [Lookup]
QuickTime Plugin: 7.7.3 (installed 2018-01-19)
AdobePDFViewer: 18.011.20036 (installed 2018-02-13) [Lookup]
Flash Player: 21.0.0.226 (installed 2016-04-22) Outdated! Update
Google Earth Web Plug-in: 7.1 (installed 2015-10-08) [Lookup]
Safari Extensions: ⓘ
[enabled] Save to Pocket - Read It Later, Inc. - http://getpocket.com/ (installed 2015-11-07)
3rd Party Preference Panes: ⓘ
Flash Player (installed 2016-04-16) [Lookup]
Time Machine: ⓘ
Skip System Files: NO
Mobile backups: OFF
Auto backup: NO - Auto backup turned off
Volumes being backed up:
Macintosh HD: Disk size: 800.00 GB Disk used: 518.90 GB
Destinations:
Externe Festplatte [Local]
Total size: 998.81 GB
Total number of backups: 5
Oldest backup: 18.07.16, 21:45
Last backup: 13.02.18, 17:52
Size of backup disk: Too small
Backup size 998.81 GB < (Disk used 518.90 GB X 3)
Top Processes by CPU: ⓘ
32% WindowServer
23% Google Chrome Helper
17% Google Chrome Helper
17% Google Chrome
5% kernel_task
Top Processes by Memory: ⓘ
890 MB kernel_task
400 MB Google Chrome
254 MB Google Chrome Helper
215 MB Google Chrome Helper
153 MB mds_stores
Top Processes by Network Use: ⓘ
Input Output Process name
36 KB 16 KB mDNSResponder
10 KB 15 KB apsd
20 KB 4 KB OneDrive
7 KB 2 KB cloudd
810 B 558 B netbiosd
Top Processes by Energy Use: ⓘ
6.92 Google Chrome
6.66 ss_conn_service
5.66 WindowServer
4.56 Google Chrome Helper
2.62 Google Chrome Helper
Virtual Memory Information: ⓘ
1.72 GB Available RAM
21 MB Free RAM
6.28 GB Used RAM
1.70 GB Cached files
10 MB Swap Used
Software installs (last 30 days): ⓘ
Microsoft OneNote for Mac: (installed 2018-01-19)
Microsoft Excel for Mac: (installed 2018-01-19)
Microsoft Outlook for Mac: (installed 2018-01-19)
Microsoft Word for Mac: (installed 2018-01-20)
Microsoft PowerPoint for Mac: (installed 2018-01-21)
Microsoft AutoUpdate: (installed 2018-01-24)
Microsoft Word for Mac: (installed 2018-01-29)
Microsoft PowerPoint for Mac: (installed 2018-01-29)
Microsoft PowerPoint for Mac: (installed 2018-01-29)
OneDrive: 17.3.7294 (installed 2018-02-03)
Adobe Acrobat Reader DC (18.009.20050): (installed 2018-02-04)
Pocket: 1.7 (installed 2018-02-04)
Microsoft Outlook for Mac: (installed 2018-02-06)
Microsoft Excel for Mac: (installed 2018-02-06)
Pocket: 1.7.1 (installed 2018-02-08)
Microsoft Word for Mac: (installed 2018-02-12)
Microsoft PowerPoint for Mac: (installed 2018-02-12)
Microsoft Outlook for Mac: (installed 2018-02-13)
Microsoft PowerPoint for Mac: (installed 2018-02-13)
Microsoft Excel for Mac: (installed 2018-02-13)
Microsoft OneNote for Mac: (installed 2018-02-13)
Microsoft Word for Mac: (installed 2018-02-13)
Adobe Acrobat Reader DC (18.011.20036): (installed 2018-02-13)
Install information may not be complete.
Diagnostics Events (last 3 days for minor events): ⓘ
2018-02-14 00:03:41 Kernel Panic [Open] [Details]
3rd Party Kernel Extensions: None
2018-02-14 00:02:49 Last shutdown cause: 3 - Hard shutdown
2018-02-13 17:26:52 Microsoft OneNote.app High CPU use [Open] [Details]
2018-02-13 17:06:08 OpenOffice.app Crash [Open]
2018-02-13 11:49:36 Microsoft PowerPoint.app Crash [Open]
Cause: objc_msgSend() selector name: count
