imac freezes on shut down

Discussion in 'macOS' started by polo3400, Aug 6, 2010.

  1. polo3400 macrumors member

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    #1
    hey,
    i have an imac with 500gb hdd 3.06 ghz and 4gb ram, im running os x 10.6.4 snow leopard. every time i go to shut down the whole computer freezes i cant click anything, all i see is the wallpaper and nothing is running when i click shut down. anyone got any ideas that can help me ? thanks in advance :)
     
  2. Hellhammer Moderator

    Hellhammer

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    #2
    Does it shutdown or does it hang on the wallpaper? It's completely normal that you can't do anything while shutting down but if it takes a long time or needs force shut down to shut down, then it isn't normal
     
  3. polo3400 thread starter macrumors member

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    #3
    yes it hangs on the wallpaper and the only way to turn the computer off is to hold down the on switch
     
  4. Hellhammer Moderator

    Hellhammer

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    #4
    Try the usual PRAM and SMC reset and repair permissions and verify the disk with Disk Utility
     
  5. polo3400 thread starter macrumors member

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    #5
    how do i get to these?
     
  6. Hellhammer Moderator

    Hellhammer

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  7. polo3400 thread starter macrumors member

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  8. Hellhammer Moderator

    Hellhammer

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    #8
    Did you repair permissions too? Try creating another account and try it with it. Also, boot into Safe mode and try with it.
     
  9. polo3400 thread starter macrumors member

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    #9
    ok now it only freezes sometimes but does still freeze
     
  10. Hellhammer Moderator

    Hellhammer

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    #10
    Reinstall OS X. Remember to backup your data even though Archive & Install does not erase any of your files
     
  11. 3rd Doctor macrumors member

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    #11
    I remember having a similar problem, it was to do with documents in the print queue, make sure your print queue is empty and that there are no outstanding print jobs.
     
  12. polo3400 thread starter macrumors member

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    #12
    ok it hasent frozen since so ill keep you informed if anything happenes
     

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