iMac Genius Bar appointments?

[justjax]

So I have an iMac that's like 10 months and to be fair it's been slow and sluggish for the get go and I just assumed it was a slowish processor (it's was the middle priced model in the 21.5" model with no upgrades) and basically haven't used it hardly at all and wrote it off as a bad investment.

After moaning to a friend recently that it rubbish and I really wish I hadn't bought it he suggested taking it to the Apple Store as clearly there is something wrong with it. Which brings me to booking in with the Genius Bar. For some reasons when I select any store, Genius Bar and then select my product as a Mac its say there are no appointments available? What's the deal with that? Do you have to book any appointments another way?

 

[dangerfish]

What city are you in? I am able to see reservation times in my location.

 

[justjax]

London. Just to confirm if I select another device (iPhone) there are appointments available.

 

[justjax]

Okay maybe its an App thing. If I go through the same process on the browser it starts to ask me more questions and basically wants me to make a support call. I'll try that.

 

[mlody]

Okay maybe its an App thing. If I go through the same process on the browser it starts to ask me more questions and basically wants me to make a support call. I'll try that.

So I have an iMac that's like 10 months and to be fair it's been slow and sluggish for the get go and I just assumed it was a slowish processor (it's was the middle priced model in the 21.5" model with no upgrades) and basically haven't used it hardly at all and wrote it off as a bad investment.

After moaning to a friend recently that it rubbish and I really wish I hadn't bought it he suggested taking it to the Apple Store as clearly there is something wrong with it. Which brings me to booking in with the Genius Bar. For some reasons when I select any store, Genius Bar and then select my product as a Mac its say there are no appointments available? What's the deal with that? Do you have to book any appointments another way?

Hopefully your computer is faulty and apple will be able to fix it; however, from what I am getting, you must have purchased an iMac model that has a spinning 2.5" 5400 RPM hard drive. No matter what CPU and how much memory you throw at this system, it will be slow and unresponsive cause the hard drive is the bottleneck. Good luck and keep us posted how the genius bar visit goes.

 

[justjax]

Hopefully your computer is faulty and apple will be able to fix it; however, from what I am getting, you must have purchased an iMac model that has a spinning 2.5" 5400 RPM hard drive. No matter what CPU and how much memory you throw at this system, it will be slow and unresponsive cause the hard drive is the bottleneck. Good luck and keep us posted how the genius bar visit goes.

Humm, surely Apple isn't selling a computer that takes a full minute to open Safari or Music, etc. BTW, I get that its a standard hard drive and these are slower than SSD, but with all the PC's I have ever had (Windows ones) they've always been those types of drives as its not been an issue.