ForkHandles
macrumors 6502a
In the UK it’s called the Consumer Rights Act 2015. Although two years is mentioned the statute of limitations is set at six years.What country is this? EU regulation only requires 2 years of limited seller's liability... I am not aware of any statutory manufacturer's warranty, let alone for 5 years...
My iMac was in pristine condition, unmodified, so getting it done was easy through a reseller.
I imagine that has it have been battered and bruised Apple may have had grounds to refuse.