I took in my iMac into the Apple Store to get the hinge issue replaced. But the tech told me that they need access to my main admin account. I don't want to give this out because I value my privacy, but he had the nerve to ask me what do you have on their that's so personal. I was extremely upset when he asked me that. Obviously if it's personal info then there's no need to ask me such a question. Anyways, I decided to cancel my appointment and take my computer back home. I wanted to ask you guys, is this normal procedure for the tech to ask for the rights to your main admin account to fix the hinge on your iMac. They mentioned that they needed access to the main account so that they can check to see if various things are working like they should, such as wifi, etc. But why do they need access to an admin account in order to check that? They can use the guest account or a non-admin account, can't they? They even plugged my computer in and ran a pre-diagnostics check, as I sat there next to him, and all my hardware, memory, HD, checked out fine. There was no problems at all. I really don't understand why they need access to my main account just to replace a hinge. Doesn't make any sense to me at all. I would like to hear from others if they ran into a similar issue and what they did to get the problem resolved. The tech insisted there was no way for me to get my hinge fixed without giving up my admin account to them. I felt like they are trying to violate my privacy here.