iMac I/O Error

Discussion in 'Mac Basics and Help' started by barnes, Jul 27, 2009.

  1. barnes macrumors newbie

    Joined:
    Jul 26, 2009
    #1
    So it looks like Western Digital's External HDD software has been the root of my father iMac slowing down.

    I went to check out the console to see what was causing his brand new iMac to run so slowly, and I saw this I/O warning, the Western Digital software constantly looking for an .xml file that doesn't exsist. I tried to get rid of the software, but with no luck...its still searching. I have no idea how to stop it...I need some help!

    Copied from the log:

    Code:
    I/O warning : failed to load external entity "/Users/mjbarnes/Documents/ArcSoft/WD Backup/BackupProject/081231190018.xml"
    I/O warning : failed to load external entity "/Users/mjbarnes/Documents/ArcSoft/WD Backup/BackupProject/081231190018.xml"
    I/O warning : failed to load external entity "/Users/mjbarnes/Documents/ArcSoft/WD Backup/BackupProject/081231190311.xml"
    I/O warning : I/O failed to load external entity "/Users/mjbarnes/Documents/ArcSoft/WD Backup/BackupProject/081231185948.xml"
    warning : failed to load external entity "/Users/mjbarnes/Documents/ArcSoft/WD Backup/BackupProject/081231190311.xml"
    
     
  2. r.j.s Moderator emeritus

    r.j.s

    Joined:
    Mar 7, 2007
    Location:
    Texas
    #2
    Can you format the drive? (After backing up everything on it)
     
  3. oculus42 macrumors 6502

    Joined:
    Dec 9, 2002
    Location:
    Maine
    #3
    Uninstaller

    The Western Digital software has a proper uninstaller. If you just dragged the software to the trash, it likely left pieces, including whatever is generating the errors. You may need to re-install the Western Digital software to uninstall it, if you deleted the uninstaller.
     

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