iMac i3 says "printer offline"

Discussion in 'iMac' started by Tim in Scottsdale, Jan 5, 2017.

  1. Tim in Scottsdale macrumors member

    Joined:
    Mar 13, 2016
    Location:
    Scottsdale Arizona
    #1
    Guys

    This thing worked for many months. USB connection.

    Willing to try ethernet cable but I don't know how to configure an IP address for the printer. Can someone step me through some diagnostics, or through an ethernet setup?
     
  2. mmpotash macrumors member

    Joined:
    Jul 14, 2008
    #2
    Go to "System Preferences", (via apple symbol on upper left). "Printers and Scanners"- make sure the correct printer is highlighted on the left. If there are 2 choices of the same printer, try the other one.
     
  3. Tim in Scottsdale thread starter macrumors member

    Joined:
    Mar 13, 2016
    Location:
    Scottsdale Arizona
    #3
    Okay

    I set the printer up by ethernet and it prints but the iMac does not identify it as a Scanner. How can I get it to scan?
     
  4. mmpotash macrumors member

    Joined:
    Jul 14, 2008
    #4
    Have you tried going to your printers application via finder and playing with the scan utility?
     
  5. Tim in Scottsdale thread starter macrumors member

    Joined:
    Mar 13, 2016
    Location:
    Scottsdale Arizona
    #5
    Hello

    The button for Scanner has gone missing.......
     
  6. mmpotash macrumors member

    Joined:
    Jul 14, 2008
    #6
    Go to the printers web site and download the drivers.
     
  7. Tim in Scottsdale thread starter macrumors member

    Joined:
    Mar 13, 2016
    Location:
    Scottsdale Arizona
    #7
    Tried that, again.

    "Device Not Connected" with Ethernet, which was printing for me earlier.
     

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