As the title says...
It's a mid-2012 27in i7 iMac. Has been shutting down randomly for a while, getting worse now. Tried SMC and PRAM reset. Clean install of Mavericks. Took it to an Apple Store...couldn't duplicate it there. Have had Apple help chats repeatedly. Allowed them to see the screen and help clean up some files. Have sent them multiple data capture files. They thought it might be the 3rd party RAM (crucial) that I added so I took that out. Still crashed using only factory RAM. Swapped with Crucial, same story. The last few crashes were with Apple RAM only but the engineers reviewing the Data files seemed to think the Crucial RAM was still installed. I've suspected a short or some problem with the logic board...if it can't figure out what kind of RAM is installed, maybe that's the problem. Anyone have any experience with this problem? I searched but haven't seen any recent reports.
Thanks in advance...
It's a mid-2012 27in i7 iMac. Has been shutting down randomly for a while, getting worse now. Tried SMC and PRAM reset. Clean install of Mavericks. Took it to an Apple Store...couldn't duplicate it there. Have had Apple help chats repeatedly. Allowed them to see the screen and help clean up some files. Have sent them multiple data capture files. They thought it might be the 3rd party RAM (crucial) that I added so I took that out. Still crashed using only factory RAM. Swapped with Crucial, same story. The last few crashes were with Apple RAM only but the engineers reviewing the Data files seemed to think the Crucial RAM was still installed. I've suspected a short or some problem with the logic board...if it can't figure out what kind of RAM is installed, maybe that's the problem. Anyone have any experience with this problem? I searched but haven't seen any recent reports.
Thanks in advance...