iMac Mail keeps on asking for password???

Discussion in 'Mac Apps and Mac App Store' started by iozziie, Jan 15, 2011.

  1. iozziie macrumors newbie

    Joined:
    Jan 15, 2011
    Location:
    Dundee, Scotland
    #1
    Hi guys,

    On my iMac the mail app keeps on jumping up and asking for my email address passwords every 5 - 10 mins. Has anyone else had the same problem? anyone have a solution because it can be really annoying. :mad:

    iozzie
     
  2. munkery macrumors 68020

    munkery

    Joined:
    Dec 18, 2006
    #2
    Are the keychain entries for Mail stored in your Login keychain?

    If yes, is your Login keychain your default keychain? Do you have your Login keychain set to remain unlocked?

    The behaviour you are noticing will occur if your Mail keychain entries are not in your login keychain or your login keychain is not set to remain unlocked.
     
  3. iozziie thread starter macrumors newbie

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    Jan 15, 2011
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    #3


    i dont know, i'm new at this. Can you please explain how to do/ check it?
     
  4. munkery macrumors 68020

    munkery

    Joined:
    Dec 18, 2006
    #4
    In the Utilities folder under Applications, launch the app called "Keychain Access."

    Check to see if entries for your email account in the keychain called "Login."

    Check the preferences for "Keychain Access" from the apps drop down menu beside the :apple: in the upper left corner. I believe the settings for the Login keychain are on the second tab of preferences.
     
  5. iozziie thread starter macrumors newbie

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    #5


    Both the "set login keychain as default" and "keep login keychain unlocked" boxes are ticked. What should i do?
     
  6. munkery macrumors 68020

    munkery

    Joined:
    Dec 18, 2006
    #6
    That's good, that's how those setting are by default.

    What about the mail entries?

    What keychains do you have? Login & System?
     
  7. iozziie thread starter macrumors newbie

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    Jan 15, 2011
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    #7
    The system has my wireless/airport entries in it....

    The login has entries of alot of apps... like my internet passwords for mail, mobileme, skype etc. My mail entries are repeated several times.
     
  8. munkery macrumors 68020

    munkery

    Joined:
    Dec 18, 2006
    #8
    In the preferences for Mail, are all of the password fields for your account filled in with the password for the email account?

    There should be two places for your password. One for incoming (IMAP or POP) and outgoing (SMTP).
     
  9. munkery macrumors 68020

    munkery

    Joined:
    Dec 18, 2006
    #9
    Do you have more than one email account in use with Mail?

    You should have one keychain entry for IMAP/POP and one for SMTP linked to each email account used in mail.
     
  10. iozziie thread starter macrumors newbie

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    Jan 15, 2011
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    Dundee, Scotland
    #10
    I have 3 email accounts in mail. 2 x hotmail and 1 x mobileme.

    I'm only getting asked for passwords by the hotmail accounts.

    I have passwords on all accounts incoming and outgoing. What next?
     
  11. munkery macrumors 68020

    munkery

    Joined:
    Dec 18, 2006
    #11
    Does each account have two keychain entries?

    I know Hotmail uses encrypted login, do you have SSL checked in your Mail preferences for those accounts? I am not sure if this matters for Hotmail as I do not use it with Mail.
     
  12. iozziie thread starter macrumors newbie

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    #12
    I have just deleted the duplicated entries so i dont know if that will make the difference.
     
  13. munkery macrumors 68020

    munkery

    Joined:
    Dec 18, 2006
    #13
    It will only make a difference if the remaining entries have the correct passwords. I would close down Mail and delete the remaining entries. Then when you restart Mail it will prompt to create new keychain entries. Make sure the passwords entered in the Mail preferences for the accounts are correct. I doubt this is the problem but it is worth a try.
     
  14. iozziie thread starter macrumors newbie

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    Jan 15, 2011
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    #14
    Yes, each account has 3 entries one for outgoing and one for incoming but there were duplicates for them so i have just deleted them. So i now have 2 entries for each account one for incoming and one for outgoing. The SSL is check on both accounts.
     
  15. iozziie thread starter macrumors newbie

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    #15
    Thats fine, i have done that maybe it will work now. lets see. Thanks for your help.
     

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