I am thinking of buying a 1GB stick of memory to add to the 512MB of my iMac G5 but i am wondering will buying that memory and installing it myself void the warranty of my computer. I found a gig of crucial on newegg for $103 and apple wants $300 for a 1GB stick of who knows what type of memory. I am just wondering does anyone know if upgrading myself and using memory not supplied by apple will void my warranty?
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iMac Memory upgrade?
- Thread starter crazyeyes
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gammamonk said:
So if i install memory that isn't bought from apple and it works fine for say a year and a half and then something goes wrong and they tie it to a memory issue will that mean that my warranty is void cause that memory could have caused the problem?
chucknorris
macrumors 6502a
Yeah that is what worries me. I wish there was somewhere to get memory cheaper than the apple store that would work. I mean it sort of sucks that you can't just use any memory without voiding your warranty.
Hey guys i just wanted to let you all know that you can buy 3rd party memory without voiding your warranty. I talked to an apple agent today and they said that it was no probelm. here is the chat i had with them.
Agent:
Thank you for contacting Apple Chat Support, My name is Amardeep
Agent:
Hello Alex, how are you?
Alex:
hi
Alex:
i am good
Agent:
Could you please give me a minute while i pull out your record?
Alex:
sure
Agent:
Alex, thanks for your patience, It is good to see that you have an Applecare Protection Plan which entitles to for an onsite Tech support where available
Agent:
Are you contacting us regarding an existing issue or is it a new one?
Alex:
well i don't really have an issue just a couple of questions about my warranty
Agent:
Okay, please go ahead ...
Alex:
i was just wondering if i want to upgrade the memory in my computer where can i get memory for it so that i don't void the warranty
Alex:
can i use any DDR 3200
Alex:
or do i have to go through the apple store
Agent:
Not necessarily from Apple Stores, you can purchase it from any local stores and use any brand. But, we strongly recommend to use RAMs available at Apple Stores. And this will not void your warranty.
Alex:
well say i were to buy a stick of crucial memory from crucial that is meant for my commputer will that void my warranty
Alex:
i just want to make sure that if i buy from somewhere else that i am not going to void my warranty
Agent:
No, it will not void your warranty
Alex:
i mean it is a verry big investment and i would hate to have a problem down the road and send it in and they say that it is due to the memory and that my warranty is void
Agent:
Also, we can use PC 3200/DDR 400 RAM modules
Alex:
yes that is what i was going to use
Agent:
No, not to worry. It will not void your warranty.
Alex:
so i can go ahead and buy any DDR PC3200/DDR 400 RAM and my warranty is fine?
Agent:
Absolutely, no problem.
Alex:
ok thank you verry much you just made me feel better about buying memory
Alex:
i mean its not that i don't want to give apple the business
Alex:
it is just that they are a little high on prices for memory
Alex:
if they were a little more reasonable i would buy from them
Agent:
You are welcome. That is okay. Not a problem. I understand that.
Alex:
ok thank you so much for you help
Agent:
You are welcome
Agent:
If we have any further technical issues we can also refer to Apple's Knowledge Base articles at, http://search.info.apple.com/, http://discussions.info.apple.com
So that clears up alot of confusion for alot of us here on macrumors. If there is anyway of getting more people to see this i hope it gets done cause this is something people should know about.
Agent:
Thank you for contacting Apple Chat Support, My name is Amardeep
Agent:
Hello Alex, how are you?
Alex:
hi
Alex:
i am good
Agent:
Could you please give me a minute while i pull out your record?
Alex:
sure
Agent:
Alex, thanks for your patience, It is good to see that you have an Applecare Protection Plan which entitles to for an onsite Tech support where available
Agent:
Are you contacting us regarding an existing issue or is it a new one?
Alex:
well i don't really have an issue just a couple of questions about my warranty
Agent:
Okay, please go ahead ...
Alex:
i was just wondering if i want to upgrade the memory in my computer where can i get memory for it so that i don't void the warranty
Alex:
can i use any DDR 3200
Alex:
or do i have to go through the apple store
Agent:
Not necessarily from Apple Stores, you can purchase it from any local stores and use any brand. But, we strongly recommend to use RAMs available at Apple Stores. And this will not void your warranty.
Alex:
well say i were to buy a stick of crucial memory from crucial that is meant for my commputer will that void my warranty
Alex:
i just want to make sure that if i buy from somewhere else that i am not going to void my warranty
Agent:
No, it will not void your warranty
Alex:
i mean it is a verry big investment and i would hate to have a problem down the road and send it in and they say that it is due to the memory and that my warranty is void
Agent:
Also, we can use PC 3200/DDR 400 RAM modules
Alex:
yes that is what i was going to use
Agent:
No, not to worry. It will not void your warranty.
Alex:
so i can go ahead and buy any DDR PC3200/DDR 400 RAM and my warranty is fine?
Agent:
Absolutely, no problem.
Alex:
ok thank you verry much you just made me feel better about buying memory
Alex:
i mean its not that i don't want to give apple the business
Alex:
it is just that they are a little high on prices for memory
Alex:
if they were a little more reasonable i would buy from them
Agent:
You are welcome. That is okay. Not a problem. I understand that.
Alex:
ok thank you so much for you help
Agent:
You are welcome
Agent:
If we have any further technical issues we can also refer to Apple's Knowledge Base articles at, http://search.info.apple.com/, http://discussions.info.apple.com
So that clears up alot of confusion for alot of us here on macrumors. If there is anyway of getting more people to see this i hope it gets done cause this is something people should know about.
FocusAndEarnIt
macrumors 601
CanadaRAM
macrumors G5
Just a point: You want the Crucial memory that they sell specifically for the Mac Mini. That is NOT the module that NewEgg sells.
The only 1 Gb module that Crucial guarantees compatible with the Mini is
CT431640
http://www.crucial.com/store/listpa...id=AM&model=Mac+mini+(G4+-+1.42GHz)&submit=Go
Which is on sale now at US$171
IMO you should check out Data Memory Systems for $117
Thanks
Trevor
CanadaRAM.com
The only 1 Gb module that Crucial guarantees compatible with the Mini is
CT431640
http://www.crucial.com/store/listpa...id=AM&model=Mac+mini+(G4+-+1.42GHz)&submit=Go
Which is on sale now at US$171
IMO you should check out Data Memory Systems for $117
Thanks
Trevor
CanadaRAM.com
CanadaRAM said:
I am not buying memory for a mac mini. I have an iMac not a mac mini. And yes i know that the memory on crucials site is different i was just using newegg as a reference.
CanadaRAM
macrumors G5
Ah sorry, yes I crossed two threadscrazyeyes said:
For the iMac G5
CT440183
http://www.crucial.com/store/listpa...=AM&model=iMac+(G5-2.0GHz,+17-inch)&submit=Go
The point being that "Crucial" isn't the determining factor, the correct model number is. The Crucial (or Kingston) RAM you see at the online discounters is the PC generic stuff and has an excellent chance of being incompatible with your iMac G5 (which is the most finicky G5 on the planet).
I recommend that you stick with a reputable seller who tests and guarantees compatibility with your specific model Mac, offers a lifetime warranty and a no-cost return if it doesn't work.