Hello,
I'm having two problems with my iMac (Mid 2010).
Mac OS X Lion Version 10.7.4
Processor 3.2 GHz Intel Core i3
Memory 4 GB 1333 MHz Ram
The first problem is that starting this past weekend my iMac is having trouble shutting down and restarting. The shutting down process will make it as far as the grey screen with the spinning wheel, and it will just keep spinning. It may have started having this problem after I installed the most recent updates for OS X
What I have tried so far:
1. I have tried leaving the computer at the grey screen all day (8 + hours). I have tried shutting it down in the morning and letting it do it's thing. When I return home in the evening it will still be spinning on the grey screen
2. Doing a hard shut down by holding the power button down. This works in the moment but doesn't solve my problem. When I turn the computer back on and try to turn it off again the computer returns to the grey screen and continues to spin.
3. I have tried shutting down all programs before shutting the computer down. This works sometimes. Other times this doesn't work and the computer stays on the grey screen.
My second problem is that my iMac is no longer recognizing my MBox mini which I use to record on Pro Tools le 8. This problem started this morning.
What I have tried so far:
1. Restart the computer. Sometimes this works for a minute or two. The computer recognizes the MBox Mini, then the computer makes a quite screeching sound and stops recognizing the MBox Mini.
2. I tried to upload new drivers, but the drivers are all current according to the website.
3. I have tried replacing the USB cord. This had the same effect as #1.
These two problems may or may not be related. I'd appreciate any suggestions that you can give me.
Thanks
I'm having two problems with my iMac (Mid 2010).
Mac OS X Lion Version 10.7.4
Processor 3.2 GHz Intel Core i3
Memory 4 GB 1333 MHz Ram
The first problem is that starting this past weekend my iMac is having trouble shutting down and restarting. The shutting down process will make it as far as the grey screen with the spinning wheel, and it will just keep spinning. It may have started having this problem after I installed the most recent updates for OS X
What I have tried so far:
1. I have tried leaving the computer at the grey screen all day (8 + hours). I have tried shutting it down in the morning and letting it do it's thing. When I return home in the evening it will still be spinning on the grey screen
2. Doing a hard shut down by holding the power button down. This works in the moment but doesn't solve my problem. When I turn the computer back on and try to turn it off again the computer returns to the grey screen and continues to spin.
3. I have tried shutting down all programs before shutting the computer down. This works sometimes. Other times this doesn't work and the computer stays on the grey screen.
My second problem is that my iMac is no longer recognizing my MBox mini which I use to record on Pro Tools le 8. This problem started this morning.
What I have tried so far:
1. Restart the computer. Sometimes this works for a minute or two. The computer recognizes the MBox Mini, then the computer makes a quite screeching sound and stops recognizing the MBox Mini.
2. I tried to upload new drivers, but the drivers are all current according to the website.
3. I have tried replacing the USB cord. This had the same effect as #1.
These two problems may or may not be related. I'd appreciate any suggestions that you can give me.
Thanks
