iMac no longer accepts WD Passport Studio password

Discussion in 'Mac Basics and Help' started by Caezar, Jul 25, 2014.

  1. Caezar macrumors 6502

    Joined:
    Jun 9, 2004
    Location:
    Between a rock and a hard place
    #1
    Hi,

    I have been using a WD Passport Studio external drive to backup my iMac through Time Machine, for two years.

    The iMac suddenly stopped accepting the drive's password even though I have not changed it. Actually, I am absolutely sure of the password, as I can still unlock it through the WD Unlocker application.

    But even after I unlock it with WD Unlocker, the Finder asks me to input the password again and it does not recognise it. I therefore cannot access my data. I deleted the password from the Key Chain, to no avail.

    Would you have any suggestion for me to fix this problem?

    Thanks.

    Caezar
     
  2. Caezar thread starter macrumors 6502

    Joined:
    Jun 9, 2004
    Location:
    Between a rock and a hard place
    #2
    Hi, I just found that the disk is totally full. Is this the reason why it does not recognise the password and I cannot mount it anymore?

    If so, what can I do about it?

    Caezar
     

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