Imac not reading cds/dvds

Discussion in 'iMac' started by jw3571, Nov 8, 2010.

  1. jw3571 macrumors regular

    May 21, 2010
    I have a new updated i7 iMac. it seems to have problems when a disc is inserted. it doesn't always read the disc and then I can't eject the cd either. I have to restart and then try it again and then usually it works. What's the deal?
  2. Michael CM1 macrumors 603

    Feb 4, 2008
    Unless some other poster has a better idea, I'd take it to the Genius Bar. My deceased MBP had some similar issues plus crapped out a lot burning DVDs. This made giving people wedding videos a pain in the butt. Others I talked to on here said it sounded like my drive was going bad. Since I rarely used it, I just dealt with it and burned the DVDs on my dad's iMac when he got a new one.

    But with yours brand new and under warranty, get it checked. Bad drives are going to make it into the market from time to time.
  3. RRmalvado macrumors 6502

    May 27, 2010
    Since it is a fairly new machine, I wouldn't even troubleshoot it too much and just take it into your nearest Apple store.

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