iMac Not Recognizing 2018 IPP 12.9

Pseudo-Fed

macrumors 6502a
Original poster
Jan 28, 2017
507
277
I bought an Insignia USB-C to USB cable at Best Buy. iPad charges when connected to computer, but iTunes not showing the iPad. iPad is on 12.1 and iTunes is 12.8. I searched but couldn't find a thread.

Any help appreciated. Thank you.
 

laurenr

macrumors 6502a
Jan 9, 2008
936
31
California
I bought an Insignia USB-C to USB cable at Best Buy. iPad charges when connected to computer, but iTunes not showing the iPad. iPad is on 12.1 and iTunes is 12.8. I searched but couldn't find a thread.

Any help appreciated. Thank you.
See my post at link. It might provide the answer; it worked for me when my iMac's iTunes App did not “see” my new iPP.
https://forums.macrumors.com/threads/help-ipad-pro-11”-won’t-connect-to-macbook-using-usb-usb-c.2156898/