Thank you and I have tried those steps.....nothing makes any difference, I am unable to get any screen other than the white one with the Apple logo.
I will have to take it to an Apple repair place, I know it won't come cheap!
I did notice before it failed to start up that no program was working, the mouse pointer was ablep to click on icons but none of the programs were responding in any way. When I shut it down and rebooted, that's when I got the White screen. Does this give any extra clues?
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Thank you and I have tried those steps.....nothing makes any difference, I am unable to get any screen other than the white one with the Apple logo.
I will have to take it to an Apple repair place, I know it won't come cheap!
I did notice that before I restarted it, the screen had frozen and while I could use the mouse to click on icons, none of the programs were responding. Does this give any extra clue as to what might have happened?