iMac Problem | Grey Line On The Left Of The Screen

Discussion in 'iMac' started by reven186, Nov 15, 2011.

  1. reven186 macrumors newbie

    Joined:
    Jul 30, 2011
    #1
    This problem came few weeks ago.
    I have a new iMac, i'm pretty sure the problem Disappeared, but now it's back, big time!
    That grey line on the left of the screen from top to bottom.. Any solution?
    Thanks!
     
  2. rkaufmann87 macrumors 68000

    rkaufmann87

    Joined:
    Dec 17, 2009
    Location:
    Folsom, CA
    #2
    Yes you have a warranty, it's time to use it. If you have AppleCare or the machine is less than 90 days old call AppleCare and they can help troubleshoot and let you know what to do.
     
  3. reven186 thread starter macrumors newbie

    Joined:
    Jul 30, 2011
    #3
    I don't have any phone option, i've emailed to them.
    Is there someone here who knows how i can fix it by myself?
     
  4. rkaufmann87 macrumors 68000

    rkaufmann87

    Joined:
    Dec 17, 2009
    Location:
    Folsom, CA
    #4
    You do have a phone option, you may have to pay for it if you have exceeded the free 90 days of AppleCare. If you purchase AppleCare which extends the original warranty to 3 years and provides 3 years of telephone support you can call for free. Look in your owners manual for the phone number. BTW you can buy AppleCare for a discounted amount on Amazon or LA Computer Company, both authorized resellers of Apple products.

    Finally I suspect the issue is hardware related which means you cannot fix it yourself. Do yourself a favor and take advantage of your warranty.
     

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