iMac Problem | Grey Line On The Left Of The Screen

reven186

macrumors newbie
Original poster
Jul 30, 2011
10
0
This problem came few weeks ago.
I have a new iMac, i'm pretty sure the problem Disappeared, but now it's back, big time!
That grey line on the left of the screen from top to bottom.. Any solution?
Thanks!
 

rkaufmann87

macrumors 68000
Dec 17, 2009
1,760
38
Folsom, CA
This problem came few weeks ago.
I have a new iMac, i'm pretty sure the problem Disappeared, but now it's back, big time!
That grey line on the left of the screen from top to bottom.. Any solution?
Thanks!
Yes you have a warranty, it's time to use it. If you have AppleCare or the machine is less than 90 days old call AppleCare and they can help troubleshoot and let you know what to do.
 

reven186

macrumors newbie
Original poster
Jul 30, 2011
10
0
I don't have any phone option, i've emailed to them.
Is there someone here who knows how i can fix it by myself?
 

rkaufmann87

macrumors 68000
Dec 17, 2009
1,760
38
Folsom, CA
I don't have any phone option, i've emailed to them.
Is there someone here who knows how i can fix it by myself?
You do have a phone option, you may have to pay for it if you have exceeded the free 90 days of AppleCare. If you purchase AppleCare which extends the original warranty to 3 years and provides 3 years of telephone support you can call for free. Look in your owners manual for the phone number. BTW you can buy AppleCare for a discounted amount on Amazon or LA Computer Company, both authorized resellers of Apple products.

Finally I suspect the issue is hardware related which means you cannot fix it yourself. Do yourself a favor and take advantage of your warranty.
 
Register on MacRumors! This sidebar will go away, and you'll see fewer ads.