Anyone who owns a Mac Pro is likely to buy a Macbook and an iPhone. More professionals using Macs is always a good thing, even if Apple's amortized R&D costs make the Mini Tower a low margin product. Apple should think of it as a halo product.
Amen.
Having owned Macs since 2007 (a MacBook Black, a MacBook Air and a 17" MacBook Pro); an iPhone 3GS, iPhone 4, iPhone 4S and iPhone 5 and soon, an iPhone X. I have also owned a 64GB iPad (original), iPad 3, iPad Mini 2, an Apple TV, an iPod Nano, iPod Shuffle and probably other Apple products that I can no longer recollect. Most importantly, I've sold many people on moving to Mac since before 2007 - two friends, my mum, two friends of my mum, as well as selling many people on moving to iPhone and iPad, and challenged my school to upgrade to iPads instead of NetBooks - we had 70+ iPads in school by the time I left to pursue videography, and we were using Apple's Playgrounds App to teach code.
In all, I've probably made them £50K, which they probably don't appreciate now that they're running the world. I am - as I bet every other forum member is here - well respected for my understanding of the market for a number of electronic products and I can usually do a decent job of explaining things and the reasons why certain things need to bought etc. If not, I go off and research it until I know the answer.
Therefore, I actually complained yesterday to an Apple worker when I spent 25 minutes or so waiting for someone to swap an Apple Watch strap for me, as I was interested in purchasing one and wanted to see which strap and face I should buy. One Apple employee was running around trying to figure out how to refund someone for their iPhone - she passed us no less than six times, apologising to the man, as she didn't know how to do it - whilst another person was talking and talking and talking to someone about something that they didn't seem that interested in and were making steps towards the doorway as he continued to talk to them for the entire duration of time that we were there. I should add that that customer was behind me in the queue, and he didn't seem aware of us as he had his back to us the entire time - so no one was selling Apple Watches. The customer who came after us moved towards him, instead of waiting as I did. After twenty+ minutes of waiting and not being served, asking someone else for help who wasn't designated to do sales - 'She's our Watch sales person', I was informed - the same person who couldn't do a refund. I complained to another statue who was standing by the door with her iPad. I explained the situation to her and she actually accepted the complaint, but then proceeded to tell me that I wasn't in an electronic queue to be sold an Apple Watch. The same employee then wanted to add me to a list so I could join the queue and be sold an Apple Watch... Apple seems to love the fact that they have the most popular watch in the world, but if I go into ANY other jewellers, I can guarantee that I'll be with someone in seconds, not standing around and waiting for nearly 30 minutes, as half of the Apple employees seem to do instead of selling and being helpful.
Service like this really blows. It's no wonder they're turning everyone towards the Apple Store app. I told the Apple lady that I didn't have the time to wait any longer, and that I'd be leaving and not buying the Watch. I actually think that I'll forego the product now, as I really don't see the point in buying something when the sale service is so shoddy. Seems like if you don't have an appointment, they don't want to sell you anything, which is vastly different to my experience over ten years ago in an Apple Store.
Anywho, my point is, Apple is definitely weaker now in their new position of power. They're losing the knowledgeable heads like us, who are already moving other customers towards Windows... they need to get it sorted.
I'll still be getting the iMac Pro and iPhone X though, so no lessons will be learned.