Sidebar Sidebar
Become a MacRumors Supporter for $50/year with no ads, ability to filter front page stories, and private forums.

iMac randomly shuts down

D

dokindo

macrumors regular
Original poster
Feb 4, 2009
239
28
In the last week, I've been getting these seemingly random shutdowns on my retina iMac. I'll open a document then the screen will go blank and then it will say that I need to restart.

Here is the report, which I have no idea on how to interpret. Hopefully it has something meaningful.

Thanks
----------------------------------------------------------------------------
Anonymous UUID: 92F9EC58-1C58-7375-BFA6-9E234F172B0B

Wed May 6 08:56:01 2015

*** Panic Report ***
panic(cpu 1 caller 0xffffff8018e17cc2): Kernel trap at 0xffffff7f9b629b02, type 14=page fault, registers:
CR0: 0x0000000080010033, CR2: 0x0000000000000000, CR3: 0x0000000003df303f, CR4: 0x00000000001627e0
RAX: 0x0000000000000000, RBX: 0xffffff8356350f6c, RCX: 0xffffff7f9b629728, RDX: 0x0000000000000008
RSP: 0xffffff8041fd2ce0, RBP: 0xffffff8041fd2d10, RSI: 0xffffff8041fd31e0, RDI: 0xffffff806a1a9008
R8: 0x0000000000000000, R9: 0x0000000000000000, R10: 0x000000000000000f, R11: 0x0000000000000001
R12: 0xffffff8041fd31e0, R13: 0xffffff806a1a9008, R14: 0x0000000000000000, R15: 0xffffff835634d008
RFL: 0x0000000000010282, RIP: 0xffffff7f9b629b02, CS: 0x0000000000000008, SS: 0x0000000000000010
Fault CR2: 0x0000000000000000, Error code: 0x0000000000000000, Fault CPU: 0x1

Backtrace (CPU 1), Frame : Return Address
0xffffff8041fd2990 : 0xffffff8018d2bda1
0xffffff8041fd2a10 : 0xffffff8018e17cc2
0xffffff8041fd2bd0 : 0xffffff8018e34b73
0xffffff8041fd2bf0 : 0xffffff7f9b629b02
0xffffff8041fd2d10 : 0xffffff7f9b629113
0xffffff8041fd2d50 : 0xffffff7f9b62a43e
0xffffff8041fd2db0 : 0xffffff7f9b6249ab
0xffffff8041fd2de0 : 0xffffff7f9b60ac26
0xffffff8041fd34c0 : 0xffffff7f9b591cc2
0xffffff8041fd34f0 : 0xffffff7f9b5904eb
0xffffff8041fd3550 : 0xffffff7f9b584739
0xffffff8041fd3ab0 : 0xffffff7f9ae655b6
0xffffff8041fd3b30 : 0xffffff80193007a6
0xffffff8041fd3b60 : 0xffffff8019301968
0xffffff8041fd3bc0 : 0xffffff80192ff0c3
0xffffff8041fd3d00 : 0xffffff8018de21e7
0xffffff8041fd3e10 : 0xffffff8018d3000c
0xffffff8041fd3e40 : 0xffffff8018d149f3
0xffffff8041fd3e90 : 0xffffff8018d2531d
0xffffff8041fd3f10 : 0xffffff8018e031ea
0xffffff8041fd3fb0 : 0xffffff8018e35396
Kernel Extensions in backtrace:
com.apple.iokit.IOAcceleratorFamily2(156.14)[BE7D765B-49C1-34F9-B75E-3EAF8A4062A3]@0xffffff7f9ae63000->0xffffff7f9aed1fff
dependency: com.apple.iokit.IOPCIFamily(2.9)[52E715FC-521D-3869-B2EA-5228FA4BEA34]@0xffffff7f99524000
dependency: com.apple.iokit.IOGraphicsFamily(2.4.1)[82EAD591-67E3-39CB-A232-A8095CA30E92]@0xffffff7f998f6000
com.apple.AMDRadeonX4000(1.3.2)[B3724961-1FF7-3BC4-BDA4-58AE1D9DDF0D]@0xffffff7f9b56e000->0xffffff7f9bb4cfff
dependency: com.apple.iokit.IOPCIFamily(2.9)[52E715FC-521D-3869-B2EA-5228FA4BEA34]@0xffffff7f99524000
dependency: com.apple.iokit.IOGraphicsFamily(2.4.1)[82EAD591-67E3-39CB-A232-A8095CA30E92]@0xffffff7f998f6000
dependency: com.apple.iokit.IOAcceleratorFamily2(156.14)[BE7D765B-49C1-34F9-B75E-3EAF8A4062A3]@0xffffff7f9ae63000

BSD process name corresponding to current thread: WindowServer

Mac OS version:
14D136

Kernel version:
Darwin Kernel Version 14.3.0: Mon Mar 23 11:59:05 PDT 2015; root:xnu-2782.20.48~5/RELEASE_X86_64
Kernel UUID: 4B3A11F4-77AA-3D27-A22D-81A1BC5B504D
Kernel slide: 0x0000000018a00000
Kernel text base: 0xffffff8018c00000
__HIB text base: 0xffffff8018b00000
System model name: iMac15,1 (Mac-42FD25EABCABB274)

System uptime in nanoseconds: 174662827603073
last loaded kext at 24141671806940: com.apple.driver.AppleUSBCDC 4.3.3b1 (addr 0xffffff7f9c3fc000, size 20480)
last unloaded kext at 24236073508498: com.apple.driver.AppleUSBCDC 4.3.3b1 (addr 0xffffff7f9c3fc000, size 16384)
loaded kexts:
com.parallels.kext.vnic 10.2.0 28956
com.parallels.kext.netbridge 10.2.0 28956
com.parallels.kext.hypervisor 10.2.0 28956
com.parallels.kext.usbconnect 10.2.0 28956
com.displaylink.driver.DisplayLinkDriver 2.3
com.Logitech.Unifying.HID Driver 1.3.1
com.Logitech.Control Center.HID Driver 3.9.1
com.rim.driver.BlackBerryUSBDriverInt 0.0.74
com.apple.filesystems.afpfs 11.0
com.apple.nke.asp-tcp 8.0.0
com.apple.filesystems.smbfs 3.0.1
com.apple.nke.l2tp 1.9
com.apple.filesystems.msdosfs 1.10
com.apple.driver.AppleBluetoothMultitouch 85.3
com.apple.driver.ApplePlatformEnabler 2.2.0d4
com.apple.driver.AGPM 110.19.5
com.apple.driver.X86PlatformShim 1.0.0
com.apple.filesystems.autofs 3.0
com.apple.iokit.IOBluetoothSerialManager 4.3.4f4
com.apple.driver.AppleMikeyHIDDriver 124
com.apple.driver.AppleOSXWatchdog 1
com.apple.driver.AppleMikeyDriver 272.18
com.apple.driver.AppleGraphicsDevicePolicy 3.7.7
com.apple.iokit.IOUserEthernet 1.0.1
com.apple.Dont_Steal_Mac_OS_X 7.0.0
com.apple.driver.AppleThunderboltIP 2.0.2
com.apple.driver.AppleHDA 272.18
com.apple.driver.AppleHWAccess 1
com.apple.driver.AppleUpstreamUserClient 3.6.1
com.apple.driver.AppleLPC 1.7.3
com.apple.driver.AppleHV 1
com.apple.driver.AppleIntelSlowAdaptiveClocking 4.0.0
com.apple.kext.AMDFramebuffer 1.3.2
com.apple.driver.AudioAUUC 1.70
com.apple.driver.AppleMCCSControl 1.2.11
com.apple.AMDRadeonX4000 1.3.2
com.apple.kext.AMD7000Controller 1.3.2
com.apple.iokit.BroadcomBluetoothHostControllerUSBTransport 4.3.4f4
com.apple.driver.AppleSMCLMU 2.0.7d0
com.apple.driver.AppleIntelHD5000Graphics 10.0.6
com.apple.driver.AppleIntelFramebufferAzul 10.0.6
com.apple.AppleFSCompression.AppleFSCompressionTypeDataless 1.0.0d1
com.apple.AppleFSCompression.AppleFSCompressionTypeZlib 1.0.0d1
com.apple.BootCache 36
com.apple.driver.AppleUSBHub 705.4.2
com.apple.driver.XsanFilter 404
com.apple.iokit.IOAHCIBlockStorage 2.7.1
com.apple.driver.AppleSDXC 1.6.5
com.apple.driver.AirPort.Brcm4360 930.37.3
com.apple.iokit.AppleBCM5701Ethernet 10.1.3
com.apple.driver.AppleAHCIPort 3.1.2
com.apple.driver.AppleUSBXHCI 710.4.11
com.apple.driver.AppleRTC 2.0
com.apple.driver.AppleACPIButtons 3.1
com.apple.driver.AppleHPET 1.8
com.apple.driver.AppleSMBIOS 2.1
com.apple.driver.AppleACPIEC 3.1
com.apple.driver.AppleAPIC 1.7
com.apple.nke.applicationfirewall 161
com.apple.security.quarantine 3
com.apple.security.TMSafetyNet 8
com.apple.security.SecureRemotePassword 1.0
com.apple.driver.AppleMultitouchDriver 263.9.1
com.apple.kext.triggers 1.0
com.apple.iokit.IOSerialFamily 11
com.apple.nke.ppp 1.9
com.apple.driver.DspFuncLib 272.18
com.apple.kext.OSvKernDSPLib 1.15
com.apple.iokit.IOSlowAdaptiveClockingFamily 1.0.0
com.apple.driver.AppleSMBusPCI 1.0.12d1
com.apple.driver.X86PlatformPlugin 1.0.0
com.apple.driver.IOPlatformPluginFamily 5.9.1d7
com.apple.driver.AppleThunderboltEDMSink 4.0.2
com.apple.driver.AppleGraphicsControl 3.10.22
com.apple.driver.AppleSMBusController 1.0.13d1
com.apple.kext.AMDSupport 1.3.2
com.apple.iokit.IOUSBUserClient 705.4.0
com.apple.iokit.IOBluetoothHostControllerUSBTransport 4.3.4f4
com.apple.driver.AppleSMC 3.1.9
com.apple.driver.AppleHDAController 272.18
com.apple.iokit.IOHDAFamily 272.18
com.apple.iokit.IOSurface 97.4
com.apple.iokit.IONDRVSupport 2.4.1
com.apple.AppleGraphicsDeviceControl 3.10.22
com.apple.iokit.IOAcceleratorFamily2 156.14
com.apple.iokit.IOGraphicsFamily 2.4.1
com.apple.driver.AppleUSBAudio 295.23
com.apple.iokit.IOAudioFamily 203.3
com.apple.vecLib.kext 1.2.0
com.apple.driver.AppleUSBMergeNub 705.4.0
com.apple.driver.IOBluetoothHIDDriver 4.3.4f4
com.apple.iokit.IOBluetoothFamily 4.3.4f4
com.apple.iokit.IOUSBHIDDriver 705.4.0
com.apple.driver.CoreStorage 471.20.7
com.apple.driver.AppleThunderboltDPInAdapter 4.0.6
com.apple.driver.AppleThunderboltDPOutAdapter 4.0.6
com.apple.driver.AppleThunderboltDPAdapterFamily 4.0.6
com.apple.driver.AppleThunderboltPCIDownAdapter 2.0.2
com.apple.driver.AppleThunderboltNHI 3.1.7
com.apple.iokit.IOThunderboltFamily 4.2.2
com.apple.iokit.IO80211Family 730.60
com.apple.iokit.IOEthernetAVBController 1.0.3b3
com.apple.driver.mDNSOffloadUserClient 1.0.1b8
com.apple.iokit.IONetworkingFamily 3.2
com.apple.iokit.IOAHCIFamily 2.7.5
com.apple.driver.AppleEFINVRAM 2.0
com.apple.driver.AppleEFIRuntime 2.0
com.apple.iokit.IOHIDFamily 2.0.0
com.apple.iokit.IOSMBusFamily 1.1
com.apple.security.sandbox 300.0
com.apple.kext.AppleMatch 1.0.0d1
com.apple.driver.AppleKeyStore 2
com.apple.driver.AppleMobileFileIntegrity 1.0.5
com.apple.driver.AppleCredentialManager 1.0
com.apple.driver.DiskImages 396
com.apple.iokit.IOUSBMassStorageClass 3.7.2
com.apple.driver.AppleUSBComposite 705.4.9
com.apple.iokit.IOSCSIBlockCommandsDevice 3.7.5
com.apple.iokit.IOStorageFamily 2.0
com.apple.iokit.IOSCSIArchitectureModelFamily 3.7.5
com.apple.iokit.IOUSBFamily 720.4.4
com.apple.iokit.IOReportFamily 31
com.apple.driver.AppleFDEKeyStore 28.30
com.apple.driver.AppleACPIPlatform 3.1
com.apple.iokit.IOPCIFamily 2.9
com.apple.iokit.IOACPIFamily 1.4
com.apple.kec.Libm 1
com.apple.kec.pthread 1
com.apple.kec.corecrypto 1.0
Model: iMac15,1, BootROM IM151.0207.B01, 4 processors, Intel Core i5, 3.5 GHz, 32 GB, SMC 2.22f16
Graphics: AMD Radeon R9 M290X, AMD Radeon R9 M290X, PCIe, 2048 MB
Memory Module: BANK 0/DIMM0, 8 GB, DDR3, 1600 MHz, 0x802C, 0x31364B544631473634485A2D314736453220
Memory Module: BANK 1/DIMM0, 8 GB, DDR3, 1600 MHz, 0x802C, 0x31364B544631473634485A2D314736453220
Memory Module: BANK 0/DIMM1, 8 GB, DDR3, 1600 MHz, 0x859B, 0x43543130323436344246313630422E433136
Memory Module: BANK 1/DIMM1, 8 GB, DDR3, 1600 MHz, 0x859B, 0x43543130323436344246313630422E433136
AirPort: spairport_wireless_card_type_airport_extreme (0x14E4, 0x142), Broadcom BCM43xx 1.0 (7.15.166.24.3)
Bluetooth: Version 4.3.4f4 15601, 3 services, 27 devices, 1 incoming serial ports
Network Service: Wi-Fi, AirPort, en1
Serial ATA Device: APPLE SSD SD0128F, 121.33 GB
Serial ATA Device: APPLE HDD ST3000DM001, 3 TB
USB Device: USB3.0 Hub
USB Device: FaceTime HD Camera (Built-in)
USB Device: BRCM20702 Hub
USB Device: Bluetooth USB Host Controller
USB Device: Hub
USB Device: USB Audio DAC
USB Device: USB Receiver
USB Device: USB2.0 Hub
Thunderbolt Bus: iMac, Apple Inc., 26.1
 
The problem is likely cause by one (or more) of the following applications:

com.parallels.kext.vnic 10.2.0 28956
com.parallels.kext.netbridge 10.2.0 28956
com.parallels.kext.hypervisor 10.2.0 28956
com.parallels.kext.usbconnect 10.2.0 28956
com.displaylink.driver.DisplayLinkDriver 2.3
com.Logitech.Unifying.HID Driver 1.3.1
com.Logitech.Control Center.HID Driver 3.9.1
com.rim.driver.BlackBerryUSBDriverInt 0.0.74

First ensure each is up-to-date or if you no longer use the app then simply uninstall it and re-test.

Also I'd recommend reading and following the KP instructions in:

http://www.thexlab.com/faqs/kernelpanics.html
 
Thanks - I removed the couple things from your suggested list that I didn't use, did a disk permissions repair, ran the apple diagnostics (passed), and updated Office. So far nothing since then, fingers crossed...
 
You must log in or register to reply here.
Register on MacRumors! This sidebar will go away, and you'll see fewer ads.
Top Bottom
Back