iMac refunds/trade

Discussion in 'iMac' started by mtnDewFTW, Apr 15, 2010.

  1. mtnDewFTW macrumors 6502a

    Joined:
    Oct 26, 2009
    Location:
    California
    #1
    Hey guys, so I purchased my iMac back in December 22nd 2009.
    Then, it turned out to develop more and more problems overtime, so I'm currently in the process of getting it replaced.

    Anyway, so I checked out the new MacBook Pros and I think they're pretty awesome.

    So, I remember hearing something about Apple offering refunds of some sort to people.

    It seems like Apple haven't quiet fixed all the iMac issues yet, chances are, mine won't be perfect, just like most other peoples.

    Does anybody know how the refunds work? Would I be able to actually even get one? Or even a store credit to purchase some other item(s)?

    P.S. I got my iMac from Best Buy, but I do have AppleCare for it. I'm not sure if that even makes a difference.
     
  2. natewsmith macrumors regular

    Joined:
    Sep 9, 2007
    Location:
    Santa Clara, CA
    #2
    I heard the refunds are only like 900 bucks or something!

    I wouldn't do it...
     
  3. mtnDewFTW thread starter macrumors 6502a

    Joined:
    Oct 26, 2009
    Location:
    California
    #3
    ohh really? Damn that kinda sucks. I'll definitely not do that.
    They wouldn't give me any kind of store credit or even maybe let me trade it for something else with the same price?
     
  4. SaSaSushi macrumors 68040

    SaSaSushi

    Joined:
    Aug 8, 2007
    Location:
    Takamatsu, Japan
    #4
    I've heard of no such refund from Apple nor has Apple issued any iMac recalls.

    At any rate, Apple isn't going to offer you a refund on a machine they didn't sell you anyway. I doubt very much that Best Buy is going to offer a refund on a computer purchased 4 months ago either but I suppose it couldn't hurt to inquire.

    Having AppleCare means that Apple will repair/replace any faulty parts on your machine for 3 years from the date of purchase. It does not offer refunds for covered products in the event that someone who encounters problems decides they bought the wrong computer.

    I'd wait to see your replacement. How do you know it won't be fine? I took delivery of my week 47 i7 in November of last year and haven't had any issues whatsoever.
     
  5. mtnDewFTW thread starter macrumors 6502a

    Joined:
    Oct 26, 2009
    Location:
    California
    #5
    Thank you for your reply, and I actually assumed the same. I was just wondering, and yeah, it's sorta very unlikely for Apple to do that.
    Either way, thanks, and fingers crossed on getting a good computer :D
     
  6. SaSaSushi macrumors 68040

    SaSaSushi

    Joined:
    Aug 8, 2007
    Location:
    Takamatsu, Japan
    #6
    I'm really sorry to hear that you had problems with your original machine and I know how frustrating that can be because I had a series of problems with my previous iMac (mid-2007 24").

    I'll cross my fingers for you too. I'll bet you get a good one. ;)
     
  7. mtnDewFTW thread starter macrumors 6502a

    Joined:
    Oct 26, 2009
    Location:
    California
    #7
    the funny thing is, I never had the yellow tint on my screen.
    it was basically everything but that. the LED bleeding, loud HDD, fans were out of control and the computer would pretty much get sizzling hot.

    But anyway, thank you :) It should be coming in on the 21st :D So I'm pretty stoked.
     

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